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Walmart Canada · 3 months ago

(USA) Senior Manager, Data Science - AI Scenario and Sequence Planning

Bentonville, AR

Full-time

Onsite

Mid, Senior Level

$110K/yr - $220K/yr

5+ years exp

Walmart Canada is seeking a Senior Manager for Data Science focusing on AI Scenario and Sequence Planning. The role involves transforming operational challenges into automated workflows, collaborating with various teams to enhance last-mile delivery operations through intelligent systems and AI-driven automation.

DeliveryRetailShopping

Responsibilities

Define and map workflows across Spark’s last-mile operations where automation can be applied

Build orchestration frameworks to coordinate between AI agents, operations teams, and tooling systems

Collaborate with engineering to implement agent-driven resolution flows for key exception types

Track system performance for auto-resolution rates, manual escalations, and intervention speed

Partner with Ops, Product, and Adoption leads to refine workflows for usability and impact

Continuously improve workflows based on telemetry, operational feedback, and impact metrics

Qualification

AI Scenario PlanningWorkflow EngineeringOperations DesignMachine LearningData ScienceProcess AutomationAnalytical SkillsException ManagementBehavioral OpsDigital TwinsAccessibility KnowledgeCross-functional Coordination

Required

5+ years of experience in operations design, process automation, or workflow engineering

Deep understanding of fulfillment or last-mile operations in a fast-paced environment

Experience working with AI/ML teams on real-time or event-driven systems

Strong analytical skills and comfort working with exception telemetry and operations metrics

Ability to translate operational complexity into modular, automatable workflows

Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 5 years' experience in an analytics related field

Option 2: Masters degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 3 years' experience in an analytics related field

Option 3: 7 years' experience in an analytics or related field

Preferred

Experience with exception management systems or intelligent workflow platforms

Knowledge of agentic system design or multi-agent orchestration

Track record of improving resolution speed and reducing manual triage in operations

Background in behavioral ops, process mining, or digital twins

Skilled in cross-functional coordination across engineering, product, and ops

Data science, machine learning, optimization models

PhD in Machine Learning, Computer Science, Information Technology, Operations Research, Statistics, Applied Mathematics, Econometrics

Successful completion of one or more assessments in Python, Spark, Scala, or R

Supervisory experience

Using open source frameworks (for example, scikit learn, tensorflow, torch)

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly

The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.