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Samsung SDS America · 3 months ago

Logistics Freight Forwarding Sales Associate (EM7098)

Cerritos, CA

Full-time

Onsite

New Grad, Entry Level

$70K/yr - $95K/yr

0+ years exp

Samsung SDS America is a leading global logistics provider specializing in tech-based logistics services. They are seeking a Logistics (Freight Forwarding) Sales Associate to identify business opportunities, meet sales targets, and provide excellent customer support within the logistics industry.

Information Technology & Services

Responsibilities

Actively seek new business opportunities within existing key accounts, exploring avenues for upselling or cross-selling

Promote all company products and services for imports and exports to increase sales

Analyze market trends and competitor activities to identify potential areas for business expansion

Set and achieve sales targets for both revenue growth and customer satisfaction

Monitor and report on progress toward sales goals, making adjustments to strategies as needed

Ensure execution of developed sales strategies, objectives, and goals

Provide excellent customer support, troubleshoot issues, and ensure timely resolution of problems to maintain customer satisfaction

Work closely with cross-functional teams to address customer concerns and improve overall service quality

Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements

Facilitate the renewal of contracts and agreements, aiming for long-term partnerships

Keep clients informed about relevant updates, new offerings, and industry insights

Prepare and present regular reports to management on key account performance and opportunities

Collaborate with internal teams, including sales, marketing, pricing and legal, to align strategies and deliver comprehensive solutions to clients

Qualification

Logistics experienceSales experienceSupply Chain KnowledgeMicrosoft OfficeBilingualCommunication skillsOrganizational skillsProblem-solving skillsTeam player

Required

Bachelor Degree or higher required

0:2+ years of experience in logistics, supply chain management, freight forwarding, warehouse with Supply Chain Knowledge and/or relevant logistics sales experience preferred

Positive attitude, resilience, and a proactive approach to prospecting and relationship-building

Desire to learn and grow within the logistics sales industry, with a willingness to take on new challenges and responsibilities

Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively

Excellent presentation, communication, problem-solving, and organizational skills

Self-motivated, enthusiastic, team player

Prior experience in sales or customer service roles is a plus

Proficiency with Microsoft Office applications: PowerPoint, Excel, Word, Outlook

Required to work on site (Cerritos, CA)

Ability travel up to 30% US, Canada, and Mexico

Preferred

0:2+ years of experience in logistics, supply chain management, freight forwarding, warehouse with Supply Chain Knowledge and/or relevant logistics sales experience preferred

Bilingual preferred