Hub Group ยท 1 month ago
Director of Billing
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. The Director of Billing will oversee and improve the billing processes across various business units, focusing on managing results within KPIs and driving process improvements.
Responsibilities
Interface effectively between the individual team members, management of the business and leaders within the organization
Oversee and manage the end-to-end billing processes related to the respective business units
Constant focus on managing and improving results within KPIs, including DSO, AR Aging and Unbilled Revenue
Proactively identify, communicate and resolve any financial, process or system issues identified on a day-to-day basis
Identify underperforming areas and drive process improvements related to more accurate and timely billing with available resources
Lead standardization efforts related to billing processes and build repository of desktop procedures and SOPs
Interface regularly with IT to enhance system capabilities and drive efficiencies through technology and tools
Understand and serve as the primary point of contact from a billing perspective with respect to customer agreements and contracts
Serve as an escalation point of contact for customers with questions regarding billing activity
Maintain trail of documentation throughout all processes for internal purposes as well as external audit requests, as applicable
Maintain and build relationships with external service providers, as applicable
Team and leadership responsibilities
Oversee and manage all team members within areas of responsibility, including
On-the-job training
Goal setting
Coaching
Performance management
Manage staffing needs by recruiting, selecting, orienting, and training employees, as applicable
Maintain staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
Maintain roles & responsibilities matrix with respect to team member tasks
Qualification
Required
10 or more years of invoicing/billing experience within the Transportation, Logistics, Consolidation, Fulfillment, Intermodal, or Final Mile spaces
Experience leading a large team of individuals in a dynamic and changing environment
Strong understanding of billing system processes and controls
Strong verbal and written communication skills
Ability to manage multiple priorities as well as flexibility to adapt to change with new systems and methods while working in a team environment
Bachelor's Degree, preferably in Finance, Accounting, Business Administration, or related field
Preferred
Preferred experience with Oracle ERP
Benefits
Medical
Dental
Vision
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Life & AD&D Insurance
Disability
Paid Time Off
Paid Holidays
Company
Hub Group
They understand the impact transportation has on ecological sustainability, which is why they invest in and offer a greener alternative.
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-03-13IPO
Leadership Team
Recent News
2025-12-16
Hub Group, Inc.
2025-10-31
2025-10-31
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