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The Providencia Group · 4 months ago

SAFETY & FRAUD ANALYST

El Paso, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

The Providencia Group is dedicated to addressing global challenges through transformative solutions. The Safety & Fraud Analyst will work closely with stakeholders to analyze data and documents to detect potential fraud, utilizing investigative techniques and behavioral analytics to support fraud prevention efforts.

AppsInformation TechnologyTechnical SupportTrainingWeb Development

Responsibilities

Identify, monitor, process, and track potential fraud cases; evaluate similarities and disparities in data to identify indicators required in support of identifying potential fraud cases and provide information to contributors on trends, patterns, and/or anomalies

Conduct reviews of potential fraud cases by the Sponsor Services team; analyze behavioral patterns and other relevant data to determine potential fraud

Use investigative techniques, including interviews with sponsors, to verify information and gather additional context

Apply behavioral analytics to identify suspicious patterns, trends, or anomalies in cases that may indicate fraudulent activity

Track and maintain flagged case files in accordance with client policies and procedures

Proactively de-conflict to eliminate duplication of information during the sponsor identification process where individuals may utilize multiple names, addresses and locations

Collaborate with stakeholders to provide insight to assist with fraud detection algorithms and improve case identification

Communicate pertinent information and report significant potential fraud cases to stakeholders

Recommend cases for escalation based on the severity of the fraud risk and work with ORR Program stakeholders to determine appropriate interventions for high risk cases

Coordinate with the Sponsor Services team to ensure fraud prevention efforts are aligned and effectively executed

Work closely with the Director, Supervisors, and the Sponsor Services team to share insights, discuss trends, and ensure a unified approach to fraud prevention

Provide regular reports on case statuses, trends, and any key findings to the Director, senior level managers, to include objective intelligence products in the form of visual briefs, in depth assessments, quantitative and pattern analysis and reports generated from databases and systems

Foster coordination, collaboration, and communication among TPG and stakeholders and address issues with Director and supervisors

Brief appropriate personnel on patterns, trends, and leads developed through analysis to further investigations and communicates concerns to relevant stakeholders

Assist in the development and implementation of safety and fraud policies and procedures

Ensure adherence to company and client policies and procedures

Qualification

Fraud detection methodologiesBehavioral analyticsInvestigative techniquesData analysisFraud detection softwareBilingual in EnglishSpanishResearch skillsComputer skills in MS OfficeCommunicationOrganizational skillsProblem solving skills

Required

Bachelor's Degree in Intelligence Analysis, Criminal Justice, Criminal Psychology, or any behavioral science. In lieu of a bachelor's degree a minimum of seven (7) years of confirmed relevant experience is required

Two (2) years of relevant experience in conducting fraud investigations, ID and document vetting, using behavioral analytics and investigative techniques to identify fraudulent, criminal, or nefarious activity and/or experience with fraud detection software, databases and case review processes

Bilingual in English and Spanish

Strong research and analytical skills; strong organizational, technologies, problem solving skills

Excellent oral and written communication

Data analysis experience (preferably in law enforcement)

Experience independently accessing, extracting, correlating, interpreting, and disseminating information, instructions, guidelines, and regulations during crisis/non-crisis

Aptitude to work cross-functionally with TPG personnel and social services agencies to deliver the highest quality of work under extreme pressure and in a fast-paced environment

Proven experience and high level of comfortability operating technology and learning new software applications quickly to complete required data entry tasks

Ability to work independently in the field and exercise a high level of confidentiality

Available to work a flexible schedule, including nights and weekends

Available to travel, as required

Must possess strong computer skills in MS Office, including Excel, Word, and Teams

Ability to type 45 wpm

Complete a rigorous culture and competency testing process

Complete a Drug Test

Must be at least 21 years of age

A valid US Driver's license

Available to travel as necessary

Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements for access to classified information

Must be a U.S Citizen or Permanent Resident

U.S. Residency requirement - 3 consecutive years in the last 5 years

Child Abuse/Neglect Report (CAN) or child protective services check to the satisfaction of contract requirements

Internal background check to the satisfaction of contract requirements