Analyst, Customer Insights jobs in United States
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Arcadia · 3 months ago

Analyst, Customer Insights

Arcadia is a company dedicated to transforming healthcare through data analytics. The Analyst will join the Customer Insights team to create high-value analytics and reporting, supporting clients in utilizing Arcadia's analytics products effectively.

AnalyticsData IntegrationHealth CareInformation ServicesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Assist in development of complex SQL data models that support large scale Behavioral Health performance monitoring and Risk Stratification algorithms that impact members and health plans
Support delivery of customer-facing dashboards, reports, and presentations distilling complex information into concise visuals and written insights to support critical decision points
Deeply support our customers’ use of Arcadia’s analytics products including query- and dashboard-building platforms, providing hand-holding and co-development of code and content to clients
Collaborate with talented colleagues – Product Managers, Analysts, and Data Scientists – across teams

Qualification

Healthcare analytics experienceSQLBusiness intelligence toolsProject planningData visualizationClient supportCollaboration toolsDocumentationCreative problem solving

Required

2+ years of healthcare analytics experience
Passion and patience for documentation and hands-on client support
Comfortable speaking with clients about their objectives and translating those into deliverables
Experience analyzing healthcare data
Experience with project planning and timeline management on complex analytic projects
Ability to query and manipulate relational databases with SQL
Experience with a business intelligence dashboarding tool such as QuickSight, Tableau, or Power BI
Eagerness to learn, a detail-oriented mindset, and a creative approach to problem solving

Preferred

Experience working at or with government agencies, behavioral healthcare providers, health plans
A passion for communicating data through clear and compelling visual design
Experience hands-on coaching on technical tools in a virtual environment
Experience with healthcare quality measure specifications and claims data
Experience with the AWS platform
Advanced SQL skills with version control (Github), and DBT
Experience using collaboration tools such as Jira and Confluence

Benefits

Competitive compensation and amazing benefits including FTO
Employee driven programs and initiatives for personal and professional development

Company

Arcadia helps providers, payers, and government organizations transform healthcare data into predictive insights that drive better outcomes, increase revenue, and reduce costs.

H1B Sponsorship

Arcadia has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (8)
2023 (4)
2022 (5)
2021 (8)
2020 (11)

Funding

Current Stage
Growth Stage
Total Funding
$197.5M
Key Investors
Vista Credit PartnersCigna Ventures
2025-07-01Acquired
2023-04-13Debt Financing· $125M
2020-01-13Series Unknown· $29.5M

Leadership Team

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Anna Basevich
SVP Enterprise Partnerships and Customer Enablement
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Aneesh Chopra
Chief Strategy Officer
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Company data provided by crunchbase