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LexisNexis Risk Solutions · 3 months ago

UX Researcher II

Raleigh, NC

Full-time

Onsite

Entry, Mid Level

2+ years exp

LexisNexis is a leading global provider of legal, regulatory and business information, and analytics. They are seeking a mid-level UX Researcher to collaborate with product managers, technology leaders, and UX designers to ensure products are user-focused through research strategy and customer feedback.

AnalyticsHealth CareInformation TechnologyInsurTechRisk ManagementSoftware

Culture & Values

Responsibilities

Plan studies and conduct research studies

Collaborate with stakeholders to understand research questions

Understand user needs through a variety of research methodologies

Synthesizes qualitative and quantitative data into findings and insights

Clearly communicate recommendations to improve the user experience and usefulness of products

Works with designers to iterate and test solutions

Keeps up to date on what is happening in the market and with competitors

Recruits participants for studies

Qualification

User research methodsSurvey toolsAI product researchProject managementAnalytical skillsLegal systemCommunication skillsCollaboration skills

Required

Experience with user research methods such as usability testing, interviews and surveys

Ability to lead small to medium projects independently

Experience with a survey tool such as surveymonkey.com or Qualtrics

Ability to prioritize research findings based on the research questions and strategic importance

Bachelor's or master's degree

Preferred

Suggested years of experience: 2-4 years

Degree in human factors, psychology, anthropology, human geography or other relevant subject area

Experience researching AI products and using AI to assist with research

Understanding of the Jobs to Be Done framework

Understanding of the U.S. legal system

Company

LexisNexis Risk Solutions

Glassdoor4.0

LexisNexis Risk Solutions provides information to assist customers in industry and government in assessing, predicting, and managing risk. It is a sub-organization of ChoicePoint.

Founded in 2000

Alpharetta, Georgia, USA

10001+ employees