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Illinois Bone & Joint Institute · 3 months ago

Administrative Assistant II Float

Hinsdale, IL

Full-time

Onsite

New Grad, Entry Level

$19/hr - $25/hr

Illinois Bone & Joint Institute is one of the largest independent physician-owned orthopedic practices in the United States, with a focus on providing comprehensive integrated care. The Administrative Assistant II Float acts as a liaison between physicians and various stakeholders, ensuring smooth scheduling and coordination of patient care activities.

Health CareMedicalTherapeutics

Responsibilities

Responds to incoming phone calls and determines best method for resolution of caller’s needs through the identification of the most appropriate respondent (i.e. physician, administrative assistant, administration, clinical staff, etc). Channels requests appropriately in an effort to ensure resolution

Scheduling surgeries for your physician and ensuring those surgical cases go through without issues

Maintains schedules/calendars for the doctor in regards to clinics, surgeries, and on-call schedules

Schedules pre op and post op appts for surgical patients

Assist with dates and times for new patient appointments if Call Center employee are unable to find available spots

Arranges for legal depositions, ensuring that all patient records are available prior to the deposition and conference rooms or zoom meetings are booked

Coordinates cardiac and medical clearance for patients prior to surgery

Completes appropriate form for facility, i.e. Salt Creek Surgery Center, Hinsdale or Good Samaritan Hospitals

Schedules appropriate surgical appointments and cases in EMR system

Schedules appropriate pre and post-op visits, including therapy if needed

Secures pre-certification for surgery and document in chart

Maintains and updates physician calendar regarding surgery

If patient fails pre-op labs/EKG, helps patient to secure appointments with appropriate physician

Help prepare surgical packets for scheduled surgeries

Notifies Reps in regards to surgical equipment, as necessary

Sends orders for therapies, return to work notes, gym notes etc., as requested

Opens and distributes physician’s/department mail

Helps team with “Attending Physician” statements, handicap parking permits, jury duty requests, PE excuse notes, disability forms, etc

Prepares physician on call schedules and coordinates physician schedule changes

As necessary, secures appropriate releases and copies medical information for patient pick-up. Works closely with copy service and monitors reports to ensure timely mailing of all requests for records

Forwards physician credentials and CME credits to credentialing department upon request by physician

Works on projects for physician as requested

Orders physician lunches and other miscellaneous items, if requested

Handles payments received for depositions, record subpoenas, etc