Southern Methodist University · 2 months ago
Director, Residential MS Programs Graduate Student Enrollment and Engagement (HR Title: Director Residential Programs)
Dallas, TX
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expSouthern Methodist University (SMU) is a prestigious institution that serves a diverse student body. The Director of Residential MS Programs will provide strategic leadership to enhance student retention and satisfaction across multiple MS programs, while managing a team and collaborating with various stakeholders to improve the overall student experience.
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Responsibilities
Provides overall leadership, vision, direction, coordination and delivery of residential MS student enrollment and engagement, working through student issues and academic decision making. Hire, train, supervise and develop one direct report. Develop and implement residential MS strategic plan
Partner with Assistant Dean of Graduate Student Enrollment & Engagement and Directors of other GCOX programs in constructing enhancements to practices and improve the overall student experience which impacts student satisfaction, improve retention metrics for student success, managing those decisions, and providing recommendations for variations as needed
Partner in planning and executing specific events to connect alumni with students, connect students with students, orientation programming, related opportunities to enhance overall student sense of belonging; coordinate with other department staff to ensure goals and logistical requirements are delivered and met; assess effectiveness and evaluation of all MS events
Support MS Admissions in representing Student Enrollment & Engagement in admissions and recruiting activities such as information sessions and yield-focused conversations with high-potential prospective applicants
Prepare reports regarding programs, degree completion, student learning outcomes and assessment plans, probation, and other required data and information as directed and in a timely manner. Implement strategies specific to improving student retention, student success, and student satisfaction outcomes for residential MS students/programs
Guide team to develop and maintain marketing content for website and other publications
Participates in industry/function-specific events (i.e. conferences, workshops, etc.) for professional development & department visibility. Serve as staff liaison and interacts with MS partners
Requires evening/weekend work for student related events and programming. Requires one night per week to work an adjusted schedule to assist with keeping the office open until 6:30 p.m. for our evening class students
Qualification
Required
A master's degree is required
A minimum of five (5) years of experience is required
Prior student success or academic advising and coaching experience required
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies
Must also demonstrate strong written communication skills
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions
Must also have strong organizational, planning and time management skills with the ability to prioritize and manage multiple tasks concurrently
The ability to be flexible and adapt quickly to changing priorities is essential
A working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook) is required
Preferred
Familiarity with PeopleSoft student records system
Benefits
Health and related benefits
Health, dental, and vision plans
Wellness programs
Retirement programs
Professional and personal development opportunities
Tuition benefits
Company
Southern Methodist University
SMU is a distinguished center for teaching and research located near the heart of Dallas.
1001-5000 employees
H1B Sponsorship
Southern Methodist University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (39)
2023 (35)
2022 (26)
2021 (17)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
$101.8MKey Investors
Phillips FoundationTexas Workforce CommisionMoody Foundation
2023-06-14Grant· $1.7M
2022-07-07Grant· $0.1M
2019-11-12Grant· $100M
Leadership Team
Lisa Nelson
Adjunct Professor
Michael Hites
Chief Information Officer
Recent News
2025-12-28
Dallas Innovates
2025-12-12
Dallas Morning News
2025-11-07
Company data provided by crunchbase