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Perk · 3 months ago

Group & Events Sales Manager

Boston, Massachusetts, United States

Full-time

Onsite

Mid Level

$55K/yr - $65K/yr

TravelPerk is a global travel and expense management platform that provides companies with control while giving travelers the freedom they desire. They are seeking a US-based Group & Events Sales Manager to support their global customer base, focusing on managing group travel and event needs while collaborating with the sales organization to promote the MICE service.

Artificial Intelligence (AI)Business TravelSaaSSoftwareTicketingTravelTravel Agency

Responsibilities

Putting together RPF’s for a global portfolio of customers and managing the process from proposal to negotiation terms including site inspections (as relevant and appropriate)

Working closely with the wider sales organization at TravelPerk to increase client awareness of our new MICE offering by joining discovery calls and aiming to increase the volume of opportunities generated, especially with the AM teams

Coordinating operational process with the cross-collaboration of the wider TravelPerk teams as appropriate and based on customer’s requirements, overseeing set-up of arrangements

Dealing with phone calls and email requests/queries from existing and potential new customers in a timely manner

Providing all TravelPerk customers with suitable options and recommendations of the best way to meet their event or group accommodation requirements

Proactively maintaining relationships with TravelPerk customers at all times and uncovering future opportunities

Problem-solving and anticipating customers needs in order to provide the appropriate customer service throughout the entire process

Processing responses to clients in a timely manner and within the agreed MICE service level agreements

Acting in accordance with all Company Quality Standard and Procedures

Actively getting involved in the process operated by the company and making suggestions on possible improvements

Being part of the global MICE team and actively help and assist colleagues as needed

Maximizing on every opportunity generating additional revenue streams for North America and across all other regions to support achieving overall revenue targets and drive profitability

Qualification

Sales experienceMICE experienceNegotiation skillsEvent venue knowledgeCvent experienceCommunication skillsOrganizational skillsProblem-solving attitudeTime managementTeam player