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Staples Canada · 3 months ago

CRM & Data Analytics Intern (Hybrid) - June 2026

St. Louis, MO, United States

Internship

Hybrid

Intern

Start in 2026 Summer

Staples Canada is seeking fresh talent for a CRM & Data Analytics Intern position. The intern will be responsible for data management, user support, documentation, and reporting to facilitate analytics and support business decision-making.

E-CommerceInformation TechnologyOffice Supplies

Responsibilities

Perform data entry, cleansing, and import/export tasks to ensure data accuracy and integrity

Provide basic support to end-users by answering questions, guiding them through standard Salesforce processes, and assisting with login and navigation issues

Troubleshoot and resolve issues related to Salesforce functionalities, user permissions, and data access

Document Salesforce workflows, procedures, and processes to streamline support and usage

Create and manage cases for internal assistance requests, accurately categorizing and documenting issues to enhance resolution tracking

Assist in the creation and maintenance of reports and dashboards to facilitate analytics and support business decision-making

Qualification

Salesforce administrationData analysisSDLC understandingAgile methodologiesAnalytical skillsMultitaskingProblem-solving skillsAttention to detailTeamworkCommunication

Required

Pursuing a bachelor's degree in Business, Business Analytics, Information Systems, Data Analytics, or a related field

Must be a rising junior, graduating in May 2027, enrolled as a full-time student carrying a minimum of 12 college credits

Proficiency in Salesforce administration, including user management, permissions, workflow automation, and familiarity with Salesforce objects, reporting, and dashboards

Basic understanding of SDLC, agile methodologies, and experience with ticketing or case management systems

Strong analytical and problem-solving skills with attention to detail and an interest in data analysis