Computer Networking Resources ยท 3 months ago
Future Opening: IT Installer
Bloomingdale, GA 31302
Full-time
Onsite
New Grad, Entry Level
0+ years expComputer Networking Resources is a managed service provider established in 2004, focusing on delivering quality IT services to various industries. They are seeking an IT Hardware Installer & Support Technician for an entry-level role that involves hardware installation and providing technical support to clients.
ConsultingCyber SecurityInformation TechnologyIT Management
Responsibilities
Install, configure, and set up computers, servers, networking equipment, and peripherals at client locations
Perform hardware upgrades, replacements, and basic troubleshooting for desktops, printers, and network devices
Assist with cable management, racking, and mounting IT equipment
Maintain accurate documentation of installations, configurations, and service requests, including tracking billable time for client invoicing
Respond to help desk tickets and phone calls, assisting end users with basic troubleshooting for hardware, software, and connectivity issues
Guide users through basic troubleshooting steps for common IT problems
Escalate complex issues to senior technicians as needed
Walk customers through setting up email, network connections, or other basic configurations
Document support interactions in the ticketing system
Qualification
Required
0-2 years of experience in IT hardware installation, technical support, or a related role
Basic understanding of computer hardware, networking (routers, switches, Wi-Fi), and troubleshooting methods
Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users
Ability to use hand tools for hardware installation and cable management
Ability to lift up to 50 lbs and work in various environments (offices, server rooms, retail spaces, etc.)
A valid driver's license and reliable transportation is required
Preferred
Certifications: CompTIA A+, Network+
Strong communication, problem-solving, and adaptability skills
Experience with ticketing systems and remote support tools
Familiarity with Microsoft 365 and basic email troubleshooting
Benefits
Health insurance
Paid Time Off (PTO)
Certification reimbursement
Company
Computer Networking Resources
CNRIT offers managed IT services, network management, cybersecurity, and cloud solutions.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase