Overnight Member Service Representative jobs in United States
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Planet Fitness · 5 months ago

Overnight Member Service Representative

Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, seeking to enhance people's lives through an affordable, high-quality fitness experience. The Overnight Member Service Representative will be responsible for maintaining the cleanliness of the facility, ensuring a positive experience for members by performing various custodial tasks. This role requires attention to detail and a commitment to providing excellent service to all members.

FitnessHealth CareTrainingWellness

Responsibilities

Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor
Stock locker rooms with proper supplies/paper products
Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager
Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately
Provide updates to member accounts if needed
Answer the club phones at times providing proper etiquette

Qualification

Custodial experiencePunctualityDiplomacyReliabilityProblem-solving

Required

High School diploma/GED equivalent required
Must be 18 years of age or older
Punctuality and reliability is a must
Ability to work third shift is a must
Honesty and exceptional work ethic
Ability to solve problems independently
Demonstrate diplomacy in all interactions while using appropriate behavior and language

Preferred

Custodial experience is preferred

Benefits

Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Vision insurance

Company

Planet Fitness

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Planet Fitness is a provider of fitness training programs and classes.

Funding

Current Stage
Public Company
Total Funding
$2.27B
Key Investors
Freeman SpogliAtlantic Street CapitalTSG Consumer Partners
2025-12-05Post Ipo Debt· $750M
2024-06-07Post Ipo Debt· $800M
2024-01-29Post Ipo Debt· $3.15M

Leadership Team

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Colleen Keating
Chief Executive Officer
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Brian Povinelli
Chief Marketing Officer
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Company data provided by crunchbase