Calibre · 3 months ago
Systems Support Engineer
Rockville, MD
Full-time
Onsite
Mid, Senior Level
5+ years expCALIBRE Systems, Inc. is an employee-owned mission focused solutions and digital transformation company. They are seeking a highly motivated Systems Support Engineer to troubleshoot and develop technical solutions for field engineers, technicians, and customers supporting a federal client.
ConstructionProfessional ServicesProject Management
Responsibilities
Create workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion
Escalate urgent problems requiring more in-depth knowledge to appropriate internal resources
Develop, implement, and improve processes, techniques, and disciplines to coordinate and carry out the activities and processes required to deliver and manage services
Implement processes to ensure ongoing management and control of the day-to-day activities and technology that is used to deliver and support services
Qualification
Required
Associate's degree and 5 years of experience in Information Technology or in a related area
Requires Project Management Professional (PMP) and Professional in Business Analysis (PMI-PBA) certifications
Knowledge of commonly used concepts, practices, and procedures within Information Technology Service Management
Experience performing a variety of complicated tasks
Benefits
Competitive salary
Full benefits package
Company
Calibre
Calibre offers diversified engineering, advisory, project delivery, construction and asset management services.
1001-5000 employees
H1B Sponsorship
Calibre has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase