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Kerridge Commercial Systems · 3 months ago

Senior Account Manager

Blue Bell, PA

Full-time

Hybrid

Senior Level

Klipboard is a global provider of integrated trading and business management solutions, focusing on the distributive trade. They are seeking a Senior Account Manager to serve as the primary point of contact for customers, enhancing customer satisfaction while identifying sales opportunities and training junior team members.

Business IntelligenceCloud ComputingCRMDocument ManagementEnterprise Resource Planning (ERP)ManufacturingProductivity ToolsSoftwareWholesale

Responsibilities

Operating as the lead point of contact for any and all matters specific to your accounts

Building and maintaining strong, long-lasting customer relationships

Overseeing customer account management, including negotiating contracts and agreements to maximize profit

Account Managers also answer client queries and identify new opportunities among existing customers

Account Manager will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel

This role will act as liason with our UK teams in billing and collections

Attending and supporting customer events and trade shows is expected