Radar · 1 day ago
Enterprise Customer Success Manager
New York, NY
Full-time
Hybrid
Entry, Mid Level
$120K/yr - $160K/yr
2+ years expRadar is the global leader in geolocation, specializing in geofencing SDKs, maps APIs, and AI-enabled solutions. The Enterprise Customer Success Manager will manage and maximize the value of relationships with Fortune 500 customers, ensuring they effectively leverage Radar’s products to drive business impact.
Fraud DetectionLocation Based ServicesSoftware
Responsibilities
Use your extensive knowledge of Radar’s products to onboard and lead new enterprise customers to success
Drive adoption, growth and retention of our customers by building strong relationships and delivering maximum value with our product offering
Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Radar
Proactively and simultaneously mitigate risks, identify opportunities and provide solutions to customers at varying stages in the customer lifecycle
Serve as an advocate for customers internally by engaging in Customer stand-ups and weekly CS meetings, translating customer feedback into actionable insights
Qualification
Required
2+ years of SaaS enterprise customer success experience, preferably at a small or medium-sized company
Demonstrated experience identifying customer objectives and coordinating internal and external resources to achieve target outcomes
A track record of building trusted, long-term relationships with enterprise customers
The ability to explain and distill complex technical concepts in a way that creates value and empowers stakeholders
Benefits
Meaningful stock options in a fast-growing company
401(k) plan with 4% match
New HQ in Flatiron, NYC
Top-notch equipment
Catered lunches
Unlimited PTO
Health, dental, and vision insurance with 100% coverage for employees
12 weeks of paid parental leave
Commuter and fitness benefits
Company
Radar
Radar offers location data infrastructure for apps, enabling geofencing, tracking, and proximity services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Coby Berman
Co-Founder and COO
Tim Julien
CTO
Recent News
2022-08-11
2022-07-29
Company data provided by crunchbase