CAE · 2 hours ago
Senior Manager, Professional Services Consultancy (Airline Operational Systems & Professional Services Upsell)-EN
Irving, TX
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expCAE is a company dedicated to making the world a safer place through innovation in simulation and training. They are seeking a highly experienced Senior Manager to lead consultancy engagements and professional services upselling related to airline operational systems, focusing on Operations Control Center software and services.
AerospaceEnterprise SoftwareInformation TechnologySecuritySimulationTechnical Support
Responsibilities
Serve as a trusted advisor to airline clients, providing consultancy on OCC operations, operational system optimization, and technology adoption
Lead delivery of consultancy engagements, system assessments, and operational improvement initiatives
Identify and actively upsell professional services, such as training, configuration, optimization workshops, system integrations, health checks, and process re-engineering
Collaborate with Sales teams during pre-sales cycles by offering subject matter expertise, participating in discovery sessions, and shaping professional services proposals
Support solution sales efforts by articulating business value, building business cases, and presenting to operational, technical, and executive stakeholders
Work closely with existing clients to identify additional service needs and expansion opportunities
Maintain deep knowledge of OCC environments, including disruption management, flight tracking, crew management, and other airline operational processes
Provide feedback to product management and services teams to ensure offerings align with evolving customer needs
Build and maintain long-term relationships with key airline stakeholders across Operations, IT, and Executive levels
Stay informed on industry developments, operational challenges, and regulatory requirements impacting airline operations
Qualification
Required
Bachelor's degree in Aviation, Business, Engineering, or related field (advanced degree preferred)
8+ years of experience in airline operations, OCC, professional services consultancy, or airline technology sales
Proven experience with OCC software, airline operational systems, and operational improvement consultancy
Demonstrated success in upselling professional services and strong commercial mindset
Strong understanding of airline operational processes, including irregular operations, flight scheduling, and crew management
Excellent consultative selling, proposal development, and client presentation skills
Ability to uncover client needs, articulate value propositions, and close professional services opportunities
Strong communication, stakeholder management, and relationship‑building skills
Willingness to travel internationally (approximately 30–50%)
Preferred
Experience working for a software vendor or services provider supporting airline operations
Familiarity with IATA, FAA, EASA, or other relevant regulatory frameworks
Established network within airline operations or OCC communities
Preferably based in North America, but open to worldwide applicants
Benefits
An environment where your initiatives will be recognized and valued
Opportunity to travel internationally
Opportunity to work on diverse, multidisciplinary projects
Opportunity to represent the organization at external conventions and conferences
Possibility to work from home occasionally
Flexible schedules
Attractive employee benefits package
Company
CAE
CAE provides simulation and modeling technologies and integrated training solutions for the civil aviation industry.
10001+ employees
H1B Sponsorship
CAE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (10)
2023 (12)
2022 (5)
2021 (14)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
La CaisseFonds de solidarité FTQ
2023-06-08Post Ipo Debt· $400M
2021-11-05Post Ipo Debt· $70M
2021-03-12Post Ipo Equity· $287M
Leadership Team
Matthew Bromberg
President and Chief Executive Officer
Sonya Branco
VP Finance and Chief Financial Officer
Recent News
2026-01-19
2026-01-19
2026-01-19
Company data provided by crunchbase