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Troon · 2 days ago

Host/Hostess

Naples, FL

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Troon is the world’s largest professional club management company, and they are seeking a Full Time Host/Hostess for Treviso Bay Golf Club. The role involves welcoming guests, seating them, and ensuring they receive friendly and efficient service in the dining room while maintaining cleanliness and organization.

Responsibilities

Welcomes each guest with a friendly greeting and escorts to their assigned table

Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures

Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure

Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc

Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests

Retains knowledge of all menu items, prices and general service procedures

Responsible for standards of appearance and cleanliness in all service areas

Remains visible on dining room floor and is easily accessible to guests, staff and management

Checks all tables before service to ensure proper settings

Communicates guest requests and concerns to the department manager

Incorporates safe work practices in job performance

Regular and reliable attendance

Performs other duties as required by supervisor

Qualification

Customer serviceAlcohol Awareness TrainingPoint of Sales (POS) systemCommunication skillsMicrosoft OfficeEnglish proficiencyInterpersonal skills

Required

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

Ability to read and speak English may be required in order to perform the duties of the job

Must complete Alcohol Awareness Training

Knowledge of Microsoft Office applications

Knowledge of point of sales (POS) system

Regular and reliable attendance

Ideal candidates are organized, customer service-centric, and possess strong communication and interpersonal skills

Flexible schedules with availability to work weekends and holidays, as needed

Preferred

At least a few months experience is preferred, it is not required for the position

Benefits

Comprehensive benefits package

Company

Troon

Experience the world of Troon® at the greatest golf properties in the world the next time you play one of our luxury golf courses! Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.

Founded in 1990

Scottsdale, Arizona, US

10001+ employees