Flex ยท 4 hours ago
Director of Talent Development and Performance
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$216K/yr - $232K/yr
8+ years expFlex is a growth-stage FinTech company headquartered in NYC, focused on enhancing the rent payment experience. The Director of Talent Development and Performance will lead the Talent Management and Development function, responsible for creating strategies to cultivate and retain top talent while using data to measure program effectiveness.
AppsBillingFinancial ServicesFinTechSoftware
Responsibilities
Develop and lead our strategy and approach to talent management and succession planning to grow talent at Flex
Define a talent development strategy and drive the success and adoption of initiatives/programs
Build and maintain strategic people programs, including onboarding, a scalable manager and leadership development program (with multiple tracks and iterations), and one-on-one coaching
Identify and implement strategies to enhance our internal talent pipeline, considering workforce trends and existing capabilities
Build curriculum and implement leadership and high performer programs to support growth and retention activities
Create and be responsible for relevant metrics and KPIs success; proactively assessing and addressing talent trends and measuring ROI for our programs
Evolve the new hire training program, including 'first week' as well as first 90 days
Identify talent capability gaps and create learning paths to support growth or develop strategies for succession planning
Work with department leaders and the broader People team to create meaningful development plans for high potential employees and critical roles
Identify and ensure equality in opportunities at Flex integrating that data and learnings into our programs and principles
Analyze data to to measure the outcomes of programs and process improvement, leveraging results to recognize potential issues, diagnose root causes and craft viable solutions
Evaluate, identify, and partner with vendors as needed to procure/customize content
Balance team leadership with hands-on execution, working alongside your team to design and deliver key programs
Define the future of the team, strategically planning for how this lean function will grow and scale with the company
Qualification
Required
8+ years experience in Talent Management, L&D, and/or OD or transferable experience
Proven track record of designing and implementing successful learning programs
Prior experience in a people management role, with a proven ability to coach, and develop talented individuals
Strong analytical skills with experience in reporting, manipulating, and interpreting data
Must be able to operate in a fast-paced environment and handle multiple projects simultaneously
Experience leveraging technology to manage workflow, improve processes, and using data/metrics to improve performance
Excellent internal customer service and written/verbal communication skills
Able to make tough calls and comfortable sharing differing perspectives
Outstanding organizational skills and high attention to detail
Self-starter who approaches challenges with emotional intelligence and strong problem-solving skills
Preferred
Experience in tech, fintech, or proptech preferred
Benefits
Competitive medical, dental, and vision available from Day 1
Company equity
401(k) plan with company match (our company match kicks off at the beginning of 2026)
Unlimited paid time off + 13 company paid holidays
Parental leave
Flex Cares Program
Free Flex subscription
Company
Flex
Flex enables people to pay rent bills on a schedule that fits their personal finances.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-03-31Series A
2019-11-01Seed
2019-07-24Pre Seed
Leadership Team
Shragie Lichtenstein
Co-Founder & CEO
Michael Jannain
Staff Software Engineer
Recent News
Flexible Finance, Inc.
2025-10-14
Flexible Finance, Inc.
2025-10-09
2023-12-15
Company data provided by crunchbase