Scout Motors Inc. · 1 month ago
Director, Vehicle Protection
Charlotte, North Carolina, United States
Full-time
Onsite
Director/Executive
$180K/yr - $220K/yr
10+ years expScout Motors is redefining the all-electric pick-up truck and rugged SUV marketplace. As Director of Vehicle Protection Products, you will lead the development, integration, and marketing of Scout’s full suite of retail finance and insurance products, ensuring a seamless, customer-centric experience across digital and retail channels.
AutomotiveElectric VehicleIndustrialManufacturing
Responsibilities
Design and implement a comprehensive suite of vehicle protection and insurance products tailored to Scout vehicle owners that delivers on the Scout customer promise
Oversee regulatory compliance and licensing requirements across US and Canadian markets, ensuring legal, profitable, and sustainable operations
Develop and execute a roadmap for product readiness, including systems, training, and partner support
Lead selection and onboarding of partners for vehicle insurance, extended warranty, GAP, pre-paid maintenance service, and other protection products
Negotiate contracts and partnership terms, ensuring alignment with the Scout brand and desired customer experience
Maintain strong relationships with external providers and internal stakeholders to ensure operational excellence, evaluating performance through a regular business review cycle and constant KPI monitoring
Collaborate with Scout Motors Digital Products, IT, Sales Operations, and Retail Operations teams to define user needs and system requirements for quoting, contracting, and presenting products
Ensure seamless integration of F&I and insurance products into the Scout Motors digital retail platform and checkout process
Establish operational mechanisms for offer creation, tracking, reconciliation, and reporting
Lead development and execution of marketing strategies for vehicle protection and insurance products
Collaborate with the Brand and Communications teams to ensure clear communication and alignment with the Scout brand and identity
Partner with the Marketing team on creative development and messaging for product launches, promotions, and lifecycle communications
Work with the Sales Operations team to analyze market competitiveness and optimize pricing and bundling strategies, all with the objective of maximizing offer attractiveness, share, and profitability
Develop dashboards and reporting tools to track key metrics, including product penetration, revenue contribution, loyalty, and customer satisfaction
Translate market feedback into actionable insights to sharpen the Scout product offering and competitive position
Qualification
Required
Bachelor's degree in Business, Finance, Marketing, or related field
10+ years of experience in automotive F&I products
3+ years of experience in vehicle insurance
Extensive exposure and management responsibility in automotive sales, marketing, and partner management
Deep understanding of the automotive F&I and vehicle insurance landscape
Proven ability to build programs from scratch and drive cross-functional alignment
Strong analytical mindset with fluency in data tools and performance metrics
Experience leading high-performing teams and cultivating a collaborative culture
Strategic thinker with excellent communication and project management skills
Ability to navigate organizational complexity and influence senior leadership
Preferred
Master's degree a plus
Benefits
Competitive insurance including: Medical, dental, vision and income protection plans
401(k) program with: An employer match and immediate vesting
Generous Paid Time Off including: 20 days planned PTO, as accrued 40 hours of unplanned PTO and 14 company or floating holidays, annually Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Corporate Vehicle Program with: Eligibility for 1 assigned vehicle A mobility stipend
Company
Scout Motors Inc.
Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dré Nitze-Nelson
Director UX | UI Vehicle
Recent News
2025-12-22
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