Universities of Wisconsin · 3 months ago
Center for International Education: Administrative Specialist
The Universities of Wisconsin, specifically UW-Eau Claire, is seeking an Administrative Specialist for the Center for International Education. This role involves managing software systems for study abroad and immigration compliance, overseeing application processes, and providing support for international student programming.
Higher Education
Responsibilities
Serve as super user and tech lead for both study abroad and international student software management systems. Responsibilities include reporting software issues to software company, working with UWEC technology services on student information system (SIS) data issues, staying current on changes to software systems, training other users on any issues/updates to software systems
Coordinate SEVIS check-in, initial reporting, and audit of student information to ensure accurate immigration reporting
Hire, train, and supervise general student assistants in conjunction with Department Associate. Create weekly student work priority lists
Oversee the study abroad application process: collect physical application materials and monitor submission of on-line materials through regular audits; create student files; collect post-acceptance materials; communicate with students and staff about missing materials
Oversee the application process for incoming exchange students: updates guidance documents to partners and applicants, collect physical application materials, monitor submission of on-line materials; create student files; communicate with students about missing materials
Communicate with students and liaisons to collect and send (electronically or physically) application materials to designated contact by specified deadlines. Track down outstanding information/application materials
Communicate with other UW-Eau Claire offices as required; offices include Dean of Students, Housing & Residence Life, Services for Students with Disabilities, Counseling, Blugold Central, Admissions, Advising, and other offices not listed
Track return of transcripts from study abroad sites; copy for our files and deliver originals to Blugold Central-Registrar. In collaboration with the study abroad managers, communicate with liaisons and students abroad any transcript issues
Assist with study abroad promotional events, study abroad and international student orientation, and cultural programming
Organize and implement the Buddy Program and other cultural programming with a specific focus on involving as many international students, returned study abroad students, and accepted study abroad students as possible
Schedules logistics and secures resources for a designated work unit to contribute to the day-to-day operational success
Serves on committees and attends meetings, representing the interests of the unit or program
Assists, recommends, and advises staff on unit or program administrative issues, personnel matters, and budgetary problems
Analyzes data and trends, compiles progress reports, and provides appropriate recommendations or conclusions in support of the assigned operational work unit(s)
Implements and executes established policies and procedures for a designated work unit to adhere to unit objectives and to align with established strategies
Qualification
Required
Must be a U.S. citizen or U.S. Permanent Resident – must meet Department of Homeland Security / Department of State criteria as Designated School Official / Alternate Responsible Officer
Knowledge, skills, and ability to create and maintain organizational systems related to record keeping and work processes
Strong analytical skills
Strong attention to details and ability to track details through designated time periods
Ability to work independently and prioritize tasks with limited guidance from a supervisor
Strong interpersonal and written/oral communication skills to interact effectively and professionally with a variety of constituencies both on and off-campus
Strong knowledge of Microsoft Office: Excel, Word, PowerPoint, and an ability to learn new software
Preferred
Bachelor's degree from an accredited institution
Work experience in a higher education setting
Knowledge and skills in navigating state or federal regulations
Experience using enrollment management or registration processes software
Experience as a Designated School Official / Alternate Responsible Officer
Knowledge and previous use of Terra Dotta software products- StudioAbroad and/or ISSS Student
Web management using the following: Drupal, HTML, Siteimprove, Google Analytics
Experience writing and updating process documentation
Company
Universities of Wisconsin
13 universities. 1 mission. To make Wisconsin...Future Ready. For All.
Funding
Current Stage
Late StageTotal Funding
$7MKey Investors
Alfred P. Sloan Foundation
2019-01-01Grant· $7M
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