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Stanford University · 3 months ago

Research Technical Manager 1 - User Support

Stanford, CA

Full-time

Onsite

Mid, Senior Level

$160K/yr - $183K/yr

5+ years exp

Stanford University is home to nano@stanford, the largest shared research facility, dedicated to advancing research and education in nanoscale science and engineering. The Research Technical Manager 1 – User Support will oversee daily operations, manage staff, and ensure safe access to advanced tools while providing technical leadership and coordinating projects to support cutting-edge research.

EducationHigher EducationUniversities

Growth Opportunities

Responsibilities

Provide strategic planning for own work group; participate with senior managers in higher level strategic planning. Communicate operational objectives and assignments and delegate to staff

Manage the daily operations of an assigned area(s) which include recruiting, hiring, training, developing evaluating and setting priorities of staff, coordinate business, technical, and educational activities for direct reports

Oversee interdepartmental activities, projects and efforts by applying advanced technical and professional knowledge. Serve as the initial managerial escalation point for problems from clients and other staff

Manage project budgets, schedules, and resources. Oversee preparation of periodic financial and technical reports and operating plans

Interface with clients to determine project requirements. Establish service level agreements with clients

Monitor scientific, engineering, and/or technology trends and evaluate emerging technologies to recommend for adoption and implementation

Communicate and implement policies, procedures, best practices, recommendations and guidelines compliance with established University administrative policies and procedures

Qualification

Emerging technologiesTechnical leadershipProject managementScientific researchResource managementCustomer relationshipConsensus buildingProblem solvingCommunication skillsDecision making

Required

Bachelor's degree and five years of relevant experience, or combination of education and relevant experience

Advanced degree may be required

Experience leading or overseeing the work of technical staff

Understanding of relevant scientific, engineering, or technical disciplines

Ability to problem solve

Ability to synthesize and articulate technical and scientific methodologies, specifications, and information

Experience leading scientific, engineering, or technical research projects or programs

Knowledge of emerging technologies, trends, methodologies, and resource management principles

Ability to work and communicate effectively with others

Strong customer relationship and consensus building skills

Ability to influence and establish effective working relationships in a diverse environment

Ability to resolve issues quickly and make decisions that meet university objectives in a collaborative culture

Benefits

Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

Discovery and fun. Stroll through historic sculptures, trails, and museums.

Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!