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Rackspace Technology · 3 months ago

Healthcare IT Sales Executive IV - Boston, MA

United States

Full-time

Remote

Senior Level, Lead/Staff

$138K/yr - $242K/yr

8+ years exp

Rackspace is a company focused on delivering exceptional customer experiences and solutions in the IT sector. The Healthcare IT Sales Executive IV will be responsible for identifying and closing opportunities with both new and existing customers, managing the full sales cycle, and building strong relationships with strategic customers to drive profitable growth.

Web Hosting

Responsibilities

Guides customer satisfaction, account retention and growth by collaborating with customers and internal teams

Develops strong relationships with executives and influencers to expand and implement effective, enterprise-wide strategies

Owns forecasting and account planning on a monthly/quarterly/annual basis

Leads a defined sales process for all Rackspace solutions

Cultivates new business opportunities for new and/or existing accounts

Meets with qualified leads to better understand customer needs and provide proposals

Leads efforts to create proposal for solution to prove value add

Leads the negotiation, closure, and documentation of customer renewals for customers

Works with Customer Success Manager to invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling

Creates advocates out of customers by delivering fanatical customer experience and leverages customer advocates to drive additional sales

Utilizes and updates CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals

Qualification

Sales ManagementNew Account AcquisitionClient/Customer ServiceNegotiation SkillsAnalytical SkillsSales Lead GenerationLeadershipPublic SpeakingQuality AssurancePeople ManagementBuying Process SkillsSales Operations ManagementData-driven Decision MakingPresentation Building

Required

High School Diploma or regional equivalent required

Bachelor's Degree required, preferably in field related to role. At the manager's discretion, additional relevant experience may substitute degree requirement

8 - 11 years of experience in the field of role required

Advanced knowledgeable in professional sales training and sales process

Advanced understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline

Advanced knowledge of Rackspace product portfolio, strategy, competitors, and customers

Domestic/international travel required, greater than 50%