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Propio Language Services · 3 months ago

Client Success Intern

Overland Park, KS

Internship

Onsite

Intern

Propio Language Services is a provider of high-quality interpretation, translation, and localization services. They are seeking a motivated Client Success Intern to gain hands-on experience in client service functions, contributing to meaningful projects while receiving mentorship from industry professionals.

ConsultingEducationInformation Technology

No H1B

Responsibilities

Assist the Client Success team in day-to-day operations to support client needs and ensure satisfaction

Support the implementation and onboarding process for new clients through material preparation, account setup, and documentation

Participate in client meetings or calls, taking notes and following up on action items

Track client activity, helping identify opportunities for improvement or growth

Help draft client communications such as follow-up emails, check-ins, and feedback surveys

Collaborate with internal teams to relay client feedback and troubleshoot issues

Maintain and update client records in Salesforce and other tracking tools

Conduct research to understand client industries and provide insights to improve the client experience

Contribute to internal projects that enhance the overall client success strategy

Qualification

Client SuccessCommunication skillsMicrosoft Office SuiteAttention to detailOrganizational skills

Required

Currently pursuing a degree in Business Administration or Business Management, Marketing, Communications, or a related field

Strong written and verbal communication skills

High level of confidentiality and professionalism

Excellent attention to detail and organizational skills

Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Interest in learning and contributing to a variety of Client Success functions

Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status