Yearbook Sales & Customer Service Representative jobs in United States
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Jostens · 4 months ago

Yearbook Sales & Customer Service Representative

Jostens is a leader in the student commemoration market, serving local communities for over 125 years. They are seeking a Sales & Customer Service Representative for Yearbooks to increase sales through direct marketing and provide customer service from order entry through post-shipment.

Consumer GoodsManufacturingRetail

Responsibilities

Responsible for increasing sales in both their specific territory and for the team as a whole within the goals and guidelines set by management for accountability
Provide customer service on orders from order entry through the post-shipment time frame with interaction between the customer, representative, manufacturing, and accounting
Communicate with public and private school teachers, administrators, parent/student organizations, photographers, territory representatives, and private individuals
Communicate with other representatives of the Sales and Customer Service team, Information Systems, Accounting, Manufacturing, Marketing, and Management

Qualification

Sales experienceCustomer serviceCRM software knowledgeBi-lingual in SpanishBasic accounting knowledgeBasic office proceduresCommunication skills

Required

Minimum education required is a high school diploma or GED
Must read, write, and communicate in English as it relates to this position
Must have a working knowledge of basic office procedures, including keyboarding
Good communicator with pleasant telephone voice

Preferred

An associate's or college degree is preferred
Bi-lingual in Spanish would be preferred
Knowledge or experience with a CRM software package, or customer database software is preferred
Knowledge of basic accounting functions would be helpful, but not required
Proven sales experience is desired; inside sales experience preferred

Benefits

We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
Our 401K plan has immediate vesting, so you can start saving for retirement right away.
We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays.
For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 8 company paid holidays, and family paid leave.
We support tuition reimbursement after 6 months of service.

Company

Jostens

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Jostens provides school related products in the United States.

Funding

Current Stage
Late Stage
Total Funding
$640M
Key Investors
Koch Equity Development
2024-11-12Private Equity· $450M
2024-11-12Debt Financing· $190M
2018-12-26Acquired

Leadership Team

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Michael Burgess
Chief Executive Officer
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Alejandro Montoya
Chief Financial Officer
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Company data provided by crunchbase