Director, Application Engineering jobs in United States
cer-icon
Apply on Employer Site
company-logo

Klaviyo · 5 hours ago

Director, Application Engineering

positionBoston, MA
timeFull-time
remoteHybrid
seniorityDirector/Executive
money$200K/yr - $300K/yr
date10+ years exp

Klaviyo is a company that empowers creators to own their destiny by making first-party data accessible and actionable. The Director of AI & DevOps Engineering will lead a team focused on building and operating core internal platforms that support intelligent systems and developer velocity, defining strategy and prioritizing the roadmap for AI tooling and infrastructure modernization.

AdvertisingAnalyticsE-CommerceMarketing AutomationSoftware
check
Comp. & Benefits
check
H1B Sponsor Likelynote

Responsibilities

Lead the engineering roadmap for internal AI platform services, DevOps automation, and infrastructure tooling
Build and scale developer tools such as CI/CD pipelines, container orchestration, GitHub integrations, and infrastructure-as-code
Partner with Engineering, Security, and Data teams to integrate LLMs and AI services in a safe, scalable way
Stand up and support AI services: vector search, internal plugins, prompt orchestration layers, and secure API routing
Enable teams across Klaviyo to integrate AI into workflows by supporting pilots, building SDKs, and maintaining internal knowledge bases
Drive systems automation for IT services—e.g., identity provisioning, SaaS lifecycle management, endpoint posture, and reporting
Mentor and grow a high-performing team of engineers with a focus on technical depth, quality delivery, and service ownership
Represent Global IT in technical steering conversations with R&D, Product Infrastructure, and SecOps
Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up

Qualification

AI services integrationCI/CD systemsInfrastructure-as-codeCloud infrastructure managementContainer orchestrationPlatform scalabilityObservability stacksSystems-thinking mindsetMentoring engineersScripting languagesCross-functional collaborationCommunication skills

Required

10+ years of experience in infrastructure, DevOps, platform engineering, or enterprise IT systems
At least 3+ years leading technical teams in high-growth or scaled organizations
Proven experience designing and operating CI/CD systems, infrastructure-as-code (Terraform or similar), and observability stacks
Familiarity with integrating AI services or LLM APIs into business systems (e.g., OpenAI, Anthropic, Google Gemini, Glean)
Strong understanding of platform scalability, service reliability, and engineering lifecycle automation
Experience managing cloud infrastructure (AWS, GCP), container orchestration (Kubernetes, ECS), and developer platforms
Ability to drive cross-functional collaboration and communicate technical priorities to both engineering and non-technical stakeholders
A pragmatic and systems-thinking mindset—you look for patterns and build for scale
You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient

Preferred

Experience building internal developer platforms (IDPs) or platform-as-a-service environments
Understanding of secure LLM patterns: embeddings, vector DBs, prompt injection defense, etc
Familiarity with scripting languages (Python, TypeScript, Bash) and automation frameworks
Exposure to enterprise SaaS management (Trelica, ConductorOne), endpoint MDM (Jamf, Intune), and RBAC tooling (Okta, GWS)
Knowledge of RAG pipelines, LangChain, or Weaviate for internal AI workflows
Past experience with cost optimization and performance tuning at the infrastructure layer

Benefits

Participation in the company’s annual cash bonus plan
Variable compensation (OTE) for sales and customer success roles
Equity
Sign-on payments
A comprehensive range of health, welfare, and wellbeing benefits based on eligibility

Company

Klaviyo

twittertwittertwitter
Glassdoor4.0
company-logo
Klaviyo is an automation and email platform designed to help grow businesses.
dateFounded in 2012
location
Boston, Massachusetts, USA
people-size1001-5000 employees
web-link
http://www.klaviyo.com

H1B Sponsorship

Klaviyo has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (47)
2024 (29)
2023 (24)
2022 (27)
2021 (21)
2020 (8)

Funding

Current Stage
Public Company
Total Funding
$1.35B
Key Investors
ShopifySands Capital VenturesAccel
2025-08-13Post Ipo Secondary· $195.06M
2025-05-14Post Ipo Secondary· $372.95M
2023-09-20IPO

Leadership Team

leader-logo
Andrew Bialecki
CEO
linkedin
leader-logo
Ed Hallen
Co-Founder, Chief Strategy Officer, Board Member
linkedin

Recent News

Investing.com
BTIG Reveals its Best Stock Picks for H1 2026
2026-01-03
Boston Globe
Training a robot to replace you? Local startup Tutor Intelligence says it could happen.
2025-12-17
Boston Globe
Boston firm Klaviyo enters new growth stage as Andrew Bialecki brings on co-CEO
2025-12-16
Company data provided by crunchbase