Enerpac Tool Group · 12 hours ago
Director IT Infrastructure
Milwaukee, WI
Full-time
Onsite
Director/Executive
10+ years expEnerpac Tool Group Corp. is a premier industrial tools, services, technology, and solutions provider serving a broad and diverse set of customers and end markets for mission-critical applications. The Director, IT Infrastructure is responsible for leading the design, operation, and continuous improvement of Enerpac’s global technology infrastructure, including networks, cloud platforms, and service desk operations.
Industrial
Responsibilities
Develop and execute a multi-year global infrastructure and end-user services roadmap aligned with business priorities
Drive modernization initiatives, including cloud adoption (Azure/AWS/OCI), automation, and global standardization
Lead infrastructure integration for M&A, ensuring new sites and acquired businesses are rapidly brought into Enerpac’s standard platforms
Oversee disaster recovery (DR) and business continuity (BCP), including regular testing of Oracle and other critical enterprise applications
Ensure high availability, scalability, and security of infrastructure across global plants, offices, and remote locations
Lead infrastructure services: networking, servers/storage, virtualization (VMware/Hyper-V), cloud, collaboration platforms, and end-user technologies
Oversee infrastructure supporting Oracle ERP, Oracle databases, middleware, OBIEE/Power BI, and integrations, ensuring strong performance and reliability
Own the Service Desk function, driving SLA adherence, end-user satisfaction, automation, and self-service capabilities
Implement robust monitoring and observability practices for proactive issue detection and rapid resolution
Provide hands-on leadership during critical incidents and outages
Lead, mentor, and develop a global, distributed team in a lean IT model
Manage vendor and managed service provider relationships, including Oracle and Service Desk partners, to ensure high-quality and cost-effective delivery
Oversee licensing and contract management (Oracle, Microsoft, cloud, network carriers) with a focus on compliance and cost optimization
Foster a culture of accountability, collaboration, and continuous improvement
Partner with the Information Security team to ensure strong cyber hygiene across infrastructure and Oracle environments
Drive identity and access management (MFA, SSO, privileged access), endpoint protection, patch compliance, and secure OT/plant connectivity
Ensure compliance with regulatory, export control, and data privacy requirements
Develop and manage the infrastructure and service desk budget; optimize spend across cloud, data center, Oracle, and vendors
Track and report KPIs to IT and business leadership, including system uptime, DR readiness, service desk performance, and user satisfaction
Qualification
Required
Bachelor's degree in computer science, Information Technology, or related field
10+ years of progressive IT infrastructure experience, with at least 5 years in leadership roles
Proven success in supporting Oracle ERP and databases in partnership with applications teams
Demonstrated leadership of Service Desk and end-user support in a distributed environment
Hands-on ability to troubleshoot complex infrastructure and application performance issues
Expertise in networking (LAN/WAN/Wi-Fi), servers/storage, virtualization (VMware/Hyper-V), and hybrid cloud platforms (Azure, AWS, OCI)
Experience with Microsoft ecosystem: Active Directory, M365, Teams, Exchange Online, Intune, and endpoint management
Familiarity with ITSM platforms (ServiceNow, Freshservice, or similar) and ITIL-based Service Desk processes
Experience with monitoring, observability, disaster recovery, and incident response tools
Strategic thinker who translates technology into business value
Strong communicator with the ability to influence executives and guide teams under pressure
Proven success in leading distributed teams and managing global vendors
Ability to execute in a lean IT organization while enabling scale, resilience, and business growth
Preferred
Master's degree in computer science, Information Technology, or related field
Experience in a global manufacturing or industrial environment strongly preferred
Company
Enerpac Tool Group
Enerpac Tool Group is a premier industrial tools and services company serving a broad and diverse set of customers.
1001-5000 employees
H1B Sponsorship
Enerpac Tool Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Darren Kozik
EVP & Chief Financial Officer
Recent News
2025-12-18
Enerpac Tool Group
2025-10-31
Company data provided by crunchbase