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Yorktel · 4 months ago

Sr. Field Engineer

Los Angeles, CA

Full-time

Onsite

Senior Level

5+ years exp

Yorktel is a leading video managed services partner with over 35 years of experience, specializing in enterprise-quality visual communications. They are currently seeking a Senior Field Engineer responsible for installing, commissioning, and managing large scale commercial networked Audio/Visual Presentation and Videoconferencing systems, while collaborating with project teams and ensuring client requirements are met.

EducationGovernmentInformation TechnologyMobileTelecommunicationsVideoVideo Conferencing

Responsibilities

Communicate to stakeholders, any client, site and/or project specific issues, make recommendations to the PMO in regard to such issues and ensure agreed upon resolution of issues

Regularly communicate answers to complex questions and respond to detailed inquiries regarding technical issues and the resolutions thereof

Handles and is expected to protect all internal and external confidential information and must utilize discretion and judgment based on company policies and procedures

Communicate daily technical and site specific information to the project team in a comprehensive, thorough and detailed manner

Daily interaction with clients and job sites to document customer requirements and job site conditions

Provide any and all post installation documentation, including red lined drawings, network information, MAC addresses, etc... back to Project Management

Be capable of working effectively and efficiently with support from other members of the engineering team

Maintain complete and accurate project documentation and records

Communicate effectively with internal staff, client representatives, cooperative trades and subcontractors

Daily oversight of subcontractors and other installation engineers

Be responsible for successfully completing assignments on time and within budget and communicate effectively to the project team if budget and/or timeline is in jeopardy

Conform to company technical standards and practices

Correctly interpret multiple formats of technical specifications; schematic drawings and architectural diagrams

Knowledge of and adherence to Yorktel policies and procedures

Other responsibilities as assigned

Lead the installation, replacement and/or configuration of integrated system components, networked Video Conferencing Codecs, networked A/V Control Systems and networked Audio DSP Devices

Test and commission the final installation of entire system prior to Client handover including proper installation, set-up, calibration and operation of DSP-based audiovisual components and networked AV control systems

Daily communication with the Project Management Team of project status including immediate communication of any issues which may impact successful, timely completion of project

Audio system calibration, including AEC and RF systems

Display calibration for color, EDID and others

Perform hands on Client training upon completion of project

Ensure Customer Acceptance Form is signed and sent back to Project Management upon Client sign off of job completion

Ensure all ‘red lined’ engineering drawings are completed and returned upon completion of project

Provide post-installation support in transition to Yorktel tech services departments

All other duties as assigned

Qualification

Video Conferencing SystemsAudio DSP CertificationAV Control SystemsNetwork InfrastructureCustomer Service SkillsMS Suite ProficiencyProblem Solving SkillsInterpersonal SkillsWritten CommunicationVerbal CommunicationTeamwork