Chick-fil-A Corporate Support Center · 1 week ago
Principal Solution Architect, Artificial Intelligence
Atlanta, GA
Full-time
Hybrid
Senior Level, Lead/Staff
6+ years expChick-fil-A Corporate Support Center is seeking a Principal Solution Architect specializing in Artificial Intelligence. This role focuses on designing and architecting innovative capabilities for business applications that leverage AI and intelligent automation while collaborating with business stakeholders to create scalable technical solutions.
Customer ServiceFood and BeverageHospitalityRestaurantsSnack Food
Responsibilities
Design and architect core AI capability frameworks including AI Ops, Model Context Protocol (MCP), Agent2Agent Protocol (A2A), Agent Registry, RAG (Retrieval-Augmented Generation) systems, and intelligent search capabilities
Evaluate and recommend AI/ML technologies including large language models, computer vision tools, and intelligent automation platforms
Create architectural blueprints that ensure scalability, maintainability, security, and integration with existing enterprise systems
Design permissioning and security frameworks for AI applications, including OAuth/Okta integration and row-level security (RLS) implementations
Create cloud-native, containerized solutions using Kubernetes, CI/CD pipelines, and modern DevOps practices to enable rapid prototyping and scalable deployment
Collaborate with business units to understand needs and translate them into technical requirements and capability specifications
Work with the R&D leader to align solutions with the broader embedded intelligence ecosystem and technology strategy
Partner with Technical Delivery teams to facilitate transition of successful prototypes and frameworks to production environments
Document architectural approaches, patterns, and implementation guidelines using tools like C4 diagrams or other architectural modeling techniques
Stay current with emerging AI/ML trends including advances in generative AI, computer vision, intelligent automation, and AI-assisted development tools
Provide technical mentorship and architectural guidance across the organization
Ensure solutions follow appropriate governance standards and best practices for AI ethics and responsible deployment
Qualification
Required
Bachelor's degree or equivalent experience
6+ years of experience in software engineering, solution architecture, or related technical roles with focus on AI/ML systems
Strong programming skills in multiple languages (e.g., Python, Go, TypeScript/JavaScript)
Hands-on experience with DevOps practices including Kubernetes, CI/CD pipelines, containerization, and orchestration technologies
Experience with cloud platforms (AWS, Azure, GCP) and cloud-native infrastructure patterns
Experience with AI-assisted development tools and modern development workflows
Understanding of software architecture principles, microservices, and API design patterns
Significant experience in complex software engineering design and delivery at scale
Strong analytical and problem-solving skills with ability to architect complex AI systems
Clear communication skills with ability to explain complex AI/ML concepts to diverse audiences
Self-directed with ability to work with minimal supervision in R&D environment
Collaborative approach with strong teamwork orientation and mentoring capabilities
Comfort with ambiguity and rapidly changing AI technology landscape
Intellectual curiosity and passion for emerging AI/ML technologies and development tools
Ability to balance technical exploration with practical implementation and enterprise integration
Experience evaluating technology vendors and open-source solutions
Excellent written and verbal communication skills, including technical documentation and team facilitation
Ability to prioritize multiple competing R&D demands and capability development initiatives
Demonstrated learning agility for rapidly evolving AI/ML technologies and practices
Proven ability to positively influence engineering culture around AI development practices
Preferred
Bachelor's degree
Experience with architectural diagramming tools (C4 modeling preferred, but general architectural diagramming acceptable)
Background in designing data-intensive applications and digital twin technologies
Experience implementing end-to-end AI/ML technical solutions
Previous work in research or innovation teams focused on emerging technologies
Background in enterprise architecture or systems integration
Experience prototyping and communicating new AI/automation ideas and products
AWS Cloud Practitioner, AWS Solutions Architect, or equivalent cloud certifications
Company
Chick-fil-A Corporate Support Center
At its Atlanta headquarters, known as the Corporate Support Center, Chick-fil-A, Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Cathy
CEO
Brent Ragsdale
Senior Vice President of Chief Financial Officer
Recent News
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2026-01-07
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