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Hillpointe · 3 months ago

Regional Field Trainer

Athens, GA

Full-time

Onsite

Mid Level

3+ years exp

Hillpointe is a leading real estate development and investment management firm focused on workforce housing. The Regional Field Trainer is responsible for onboarding, coaching, and training team members to enhance leasing and operational performance across Hillpointe communities.

LeasingProperty DevelopmentReal Estate

Responsibilities

Lead on-site onboarding for new hires, teaching Hillpointe’s approach to customer service, phone etiquette, and closing techniques in the model

Train new and existing team members on touring best practices, follow-up expectations, and how to build strong prospect connections

Conduct property visits to observe team interactions, offer real-time coaching, and reinforce leasing fundamentals

Support community lease-ups, grand openings, and staffing transitions through boots-on-the-ground training and mentoring

Partner closely with Regional VPs to identify performance gaps and deploy targeted field support

Maintain accurate documentation of training visits, outcomes, and employee development progress

Qualification

Leasing strategiesCustomer service standardsTrainingOnboardingCoaching skillsProperty management experienceCommunication skillsPresentation skillsOrganizational skills