Senior IT Engineer - Dallas jobs in United States
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Zipline · 14 hours ago

Senior IT Engineer - Dallas

Zipline is on a mission to transform the way goods move, solving urgent access challenges through innovative logistics solutions. The Senior IT Engineer will troubleshoot IT-related issues, manage SaaS applications, and support a global workforce while collaborating with various business units.

DeliveryDronesElectric VehicleHome Health CareLogisticsRoboticsSupply Chain Management
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H1B Sponsor Likelynote

Responsibilities

Troubleshoot all IT-related topics and in-depth research to find the best technical solutions
Administer a wide variety of SaaS apps; provision/modify/remove access as needed
Order/procure equipment, maintain vendor relationships, and inventory management for all IT hardware and software
Partner with all business units and collaborate on projects
SaaS account management with an eye on security and cost evaluations
Communicate effectively and concisely to the entire company
Support a global workforce, partnering with overseas IT teams, both employees and consultants
Analyze existing processes, suggest and make improvements, and implement business processes where none exists

Qualification

Networking conceptsSaaS account managementG-Suite administrationAV hardware/software managementMacOSWindowsLinuxCustomer service mindsetTeamwork skillsProblem-solving

Required

5-star customer service mindset
Willingness to go above and beyond what is listed in this description; as the company grows, so will the role
Excellent teamwork skills
Familiarity with macOS, Windows, Linux, iOS, and Android devices
Ability to administer G-Suite for day-to-day operations
Experience working with SSO (Okta, OneLogin, etc.)
Capable of managing AV hardware and software, including Google Meet and other video conferencing software
Strong knowledge of networking concepts (switching, firewalls, subnetting, wireless technologies, VPNs, LAN/WAN, etc.)
Ability to lift 30 lbs over short to medium distances, carry light loads up and down stairs, crouching or crawling as the situation demands

Preferred

A desire to learn and expand your horizons; take on new challenges as the business scales and things break

Benefits

Equity compensation
Discretionary annual or performance bonuses
Sales incentives
Benefits such as medical, dental and vision insurance
Paid time off

Company

Zipline designs, manufactures, and operates drones to deliver vital medical products.

H1B Sponsorship

Zipline has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (39)
2023 (29)
2022 (20)
2021 (16)
2020 (3)

Funding

Current Stage
Late Stage
Total Funding
$971M
Key Investors
U.S. Department of StateThe Rise FundKatalyst Ventures
2025-11-25Grant· $150M
2023-04-28Series F· $330M
2021-06-30Series E· $250M

Leadership Team

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Keller Rinaudo Cliffton
Co-founder & CEO
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Keenan Wyrobek
Founder, CTO and Product Architect
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Company data provided by crunchbase