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Smart Data Solutions · 3 months ago

Travel Support and Service Team Lead

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Smart Data Solutions is a growing innovative information technology and services solution provider with a focus on customer satisfaction through a strong People strategy. The Travel Support and Service Team Lead is responsible for coordinating all travel logistics for the team, ensuring efficient travel arrangements and providing support for communication equipment installations nationwide.

ConsultingHealth CareInformation TechnologyIT ManagementMedicalOutsourcingSoftware

H1B Sponsor Likely

Responsibilities

Deploy technical personnel to travel nationwide, providing support for voice and data communication equipment installed in vehicles, fixed locations on buildings, structures, towers, mountaintops, and temporary installations as needed

Deliver customer service to agency representatives at these locations, addressing user experience concerns and ensuring optimal utilization of communication technology to support agency missions

Operate essential tools and equipment required for installation, maintenance, and troubleshooting, including:

Hand tools and power tools

Test equipment, programming devices, key fill devices, and other specialized hardware

Ensure staff have experience with nationwide travel logistics, including:

Navigating airports and coordinating lodging and transportation

Adhering to strict schedules to meet operational deadlines

Successfully executing site visits to install, maintain, improve, or restore voice and data communication equipment

Qualification

Travel logistics coordinationCommunication skillsTravel policiesGovernment contractsOrganizational skills

Required

Strong organizational and communication skills

2+ years of experience coordinating travel logistics for technical or service teams

Knowledge of travel policies and budgeting

Preferred

Experience in supporting government contracts is a plus

Benefits

Medical Health insurance

Dental Insurance

401(k) matching

PTO

Professional development assistance

Company

Smart Data Solutions

Smart Data Solutions provides IT solutions for the healthcare industry, for the high-quality and effective claim processing.

Founded in 2001

Eagan, Minnesota, USA

501-1000 employees

https://sdata.us/

H1B Sponsorship

Smart Data Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (1)