Zscaler · 2 weeks ago
Sr. Staff Software Engineer — Agentic AI & Digital Experience
San Jose, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$147K/yr - $220K/yr
6+ years expZscaler is a leader in cloud security, focused on accelerating digital transformation for its customers. The Sr. Staff Software Engineer will be responsible for end-to-end delivery of agentic AI, integrating advanced GenAI technologies, and designing scalable production systems.
Cloud SecurityCyber SecurityEnterprise SoftwareSecurity
Responsibilities
Own agentic AI delivery end-to-end, including framing high-impact use cases, designing agent workflows (tool use, planning, memory, context), and building frameworks for all products
Evaluate and integrate state-of-the-art GenAI advances (e.g., LLMs/SLMs, retrieval, fine-tuning, inference optimization) to deliver reliable and cost-efficient production features
Design, implement, and operate scalable production systems, including microservices, data pipelines, orchestration, and caching
Partner with Product, UX, and customers to turn ambiguous problems into measurable outcomes with clear SLAs, telemetry, and feedback loops
Qualification
Required
BS in Computer Science (or related field) with 7+ years of experience, or MS/PhD in Computer Science (or related field) with 6+ years of experience solving real-world problems using AI/ML and distributed systems
Proficiency in programming, data structures, algorithms, and machine learning, with exceptional problem-solving skills driven by first-principles thinking
Experience in the full lifecycle of ML models, including building, deployment, monitoring, and optimization
Hands-on experience with modern GenAI stacks (e.g., LangChain/LangGraph, CrewAI, vector stores, RAG, prompts/memory, evaluators)
Expertise in designing and operating distributed microservices (e.g., Kubernetes, Docker, CI/CD pipelines, observability, AWS/GCP/Azure) and writing production-grade code in Python, Go, or Java
Preferred
Experience fine-tuning and deploying proprietary SLMs/LLMs at scale, with a focus on optimizing latency, cost, safety, and evaluations
Experience delivering production-ready agentic systems, including expertise in context engineering and memory management strategies
Proven ability to design and implement high-performance, resilient systems with well-defined service-level objectives (SLOs)
Benefits
Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!
Company
Zscaler
Zscaler is a global cloud-based information security company that enables secure digital transformation for mobile and cloud.
5001-10000 employees
H1B Sponsorship
Zscaler has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (164)
2024 (220)
2023 (108)
2022 (144)
2021 (82)
2020 (51)
Funding
Current Stage
Public CompanyTotal Funding
$1.67BKey Investors
TPG GrowthLightspeed Venture Partners
2025-07-01Post Ipo Debt· $1.5B
2024-04-23Post Ipo Equity· $22.7M
2018-03-16IPO
Leadership Team
Jay Chaudhry
CEO, Chairman & Founder
Hemant Dabke
Area Vice President
Recent News
GlobeNewswire
2026-01-06
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