CSA Group · 3 months ago
Manager Learning and Development Programs - Technical Sales
Cleveland
Full-time
Onsite
Mid, Senior Level
5+ years expCSA Group is a leading organization focused on making the world safer and more sustainable through testing, inspection, and certification services. The Manager, Learning and Development Programs will partner with the Director to execute the CSA Academy Strategy, focusing on developing training programs that enhance the performance of the Technical Sales team.
AssociationEducationNon ProfitTraining
Responsibilities
Collaborate with Sales, Product, and Marketing teams to align learning initiatives with business goals and technical sales strategies
Consult with business units to assess learning needs and recommend tailored solutions that drive performance and engagement
Support the execution of CSA Academy and Learning Center programs, ensuring alignment with organizational priorities
Lead the design, development, and delivery of onboarding, upskilling, and leadership development programs for technical sales professionals
Create blended learning experiences using eLearning, instructor-led training, simulations, and microlearning formats
Facilitate engaging workshops and virtual sessions focused on solution selling, technical presentations, and customer engagement
Work with the CUs to define and track learning KPIs to measure performance improvement for CU staff
Conduct post-training evaluations and apply insights to improve program effectiveness continuously
Partner with Sales Operations to analyze performance data and link learning outcomes to business impact
Uses corporate Learning Management System to maintain learning records, reports, evaluations and learning effectiveness measures
Work with CU leadership and cross-functional leaders on learning and development strategies
Coordinate with HR and Talent teams to support career development and succession planning within the sales organization
Support the creation of a culture of learning by promoting continuous development opportunities and knowledge sharing
Qualification
Required
Collaborate with Sales, Product, and Marketing teams to align learning initiatives with business goals and technical sales strategies
Consult with business units to assess learning needs and recommend tailored solutions that drive performance and engagement
Support the execution of CSA Academy and Learning Center programs, ensuring alignment with organizational priorities
Lead the design, development, and delivery of onboarding, upskilling, and leadership development programs for technical sales professionals
Create blended learning experiences using eLearning, instructor-led training, simulations, and microlearning formats
Facilitate engaging workshops and virtual sessions focused on solution selling, technical presentations, and customer engagement
Work with the CUs to define and track learning KPIs to measure performance improvement for CU staff
Conduct post-training evaluations and apply insights to improve program effectiveness continuously
Partner with Sales Operations to analyze performance data and link learning outcomes to business impact
Uses corporate Learning Management System to maintain learning records, reports, evaluations and learning effectiveness measures
Work with CU leadership and cross-functional leaders on learning and development strategies
Coordinate with HR and Talent teams to support career development and succession planning within the sales organization
Support the creation of a culture of learning by promoting continuous development opportunities and knowledge sharing
Preferred
Post-Secondary education in Adult Education, Instructional Design or Human Resources
Certified Human Resources Leader (CHRL), Certified Training and Development Professional (CTDP), Certified Professional in Learning and Performance (CPLP) or equivalent designation/certification would be an asset
5-7 years of experience with Technical Sales programs focused on Learning and Development, Instructional Design and/or facilitation of adult learning
Strong understanding of B2B sales processes and technical product positioning in the TIC industry would be an asset
Familiarity with CRM/CMS and sales enablement tools (e.g., Salesforce)
Certified to deliver Franklin Covey material/programs would be an asset
Excellent Facilitation Skills as well as superior verbal and written communication skills
Knowledge of Industry trends and current learning technologies
Proficient in the use of technology to facilitate learning (Captivate, Articulate 360, AI, VR/AR, etc.)
Excellent project planning and execution ability
Excellent time management skills
Company
CSA Group
CSA Group is a not-for-profit standards organization which develops standards in 57 areas.
1001-5000 employees
H1B Sponsorship
CSA Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (6)
2022 (2)
2021 (3)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$0.44MKey Investors
Natural Resources Canada
2025-12-16Grant· $0.44M
Leadership Team
David Weinstein
President and CEO
Farukh Javed
Executive Vice President & Chief Technology Officer
Recent News
Government of Canada
2025-12-16
Medical Xpress - latest medical and health news stories
2025-11-03
Energy Connections Canada
2025-10-16
Company data provided by crunchbase