Head of Legal Account Management jobs in United States
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Octus · 4 months ago

Head of Legal Account Management

Octus is a leading global provider of credit intelligence, data, and analytics. They are seeking a Head of Legal Account Management to lead and grow their legal client portfolio, managing a team of Account Managers and overseeing strategic Am Law 100/200 client accounts.

CreditFinancial ServicesSoftware

Responsibilities

Lead, coach, and develop a high-performing team of Account Managers serving our legal client base
Personally manage and act as executive sponsor for a portfolio of strategic Am Law firm accounts, driving adoption, satisfaction, and retention
Build and execute account strategies that deliver revenue growth, including renewals, upsells, and cross-sells
Serve as the voice of the client to internal teams, influencing Product, Content, and Marketing roadmaps and messaging
Analyze client usage, renewal risk, and pipeline metrics; take proactive steps to mitigate risk and maximize client lifetime value

Qualification

Account ManagementClient SuccessRelationship ManagementAm Law 100/200 knowledgeAnalytical skillsTeam ManagementNegotiation skillsData-driven approachPreferredCommunication skillsPresentation skillsStrategic skills

Required

10+ years of experience in Account Management, Client Success, or Relationship Management, ideally within legal, SaaS, data, or information services sectors
5+ years of experience managing a team, with a proven track record of leading and mentoring Account Managers
Deep knowledge of the Am Law 100/200 market, with established senior-level relationships
Demonstrated success in managing renewals, expansions, and complex enterprise accounts
Data-driven approach with strong analytical and strategic skills
Excellent communication, negotiation, and presentation abilities
Bachelor's degree required; JD preferred
Must be based in New York and able to work in the office three days per week

Benefits

Competitive health benefits
Matched 401k and pension plans
PTO
Generous parental leave
Gym subsidies
Educational reimbursements for career development
Recognition programs
Pet-friendly offices (US only)

Company

Octus is a credit intelligence company that specializes in debt advisory, banking and finance, and credit trading solutions.

Funding

Current Stage
Late Stage
Total Funding
$1.25M
Key Investors
Susquehanna Growth Equity
2022-08-01Acquired
2016-08-01Series Unknown
2014-03-05Seed· $1.25M

Leadership Team

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Kent Collier
Founder & CEO
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Vishal Saxena
Chief Technology Officer
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Company data provided by crunchbase