CorVel Corporation ยท 3 months ago
Customer Service Representative I - Call Center
United States
Full-time
Remote
New Grad, Entry Level
$15/hr - $21/hrCorVel Corporation is a national provider of industry-leading risk management solutions. The Customer Service Representative is responsible for addressing client and provider inquiries while ensuring adherence to guidelines and instructions.
InsuranceSoftware
Responsibilities
Answer phone calls, return phone calls
Answer emails from clients, providers and internal referring offices
Review previous history of the provider in MedCheck, Scheck and SalesCloud
Consult with Supervisor or other departments to clarify answers to inquiries
Contact provider to discuss findings at the appropriate level
Maintain reports and spreadsheets as needed
Requires punctual and consistent attendance
Additional duties as assigned
Qualification
Required
High school diploma or equivalent
Customer service experience working in the Managed Care and Benefit Administration industries
Knowledge of Workers Compensation fee schedules and regulations
Effective verbal and written communication skills
Good organizational skills and ability to multitask
Detail oriented
Proficiency with Microsoft applications
Medical terminology and coding knowledge
Requires punctual and consistent attendance
Benefits
Medical (HDHP) w/Pharmacy
Dental
Vision
Long Term Disability
Health Savings Account
Flexible Spending Account Options
Life Insurance
Accident Insurance
Critical Illness Insurance
Pre-paid Legal Insurance
Parking and Transit FSA accounts
401K
ROTH 401K
Paid time off
Company
CorVel Corporation
CorVel is a nationally recognized claims management and managed care provider with over 30 years of experience in the industry.
Founded in 1987
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1991-07-05IPO
Leadership Team
Jeff Gurtcheff
Chief Claims Officer
Maxim Shishin
CIO
Recent News
CorVel Corp.
2025-11-04
2025-10-22
2025-10-06
Company data provided by crunchbase