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Adyen · 3 months ago

Finance Support Specialist

San Francisco

Full-time

Onsite

Mid Level

$90K/yr - $110K/yr

3+ years exp

Adyen is a leading financial technology platform that provides integrated payments, data, and financial products for global customers. The Finance Support Specialist will be responsible for supporting merchants' financial operations, educating them on the platform, and collaborating with internal teams to enhance product offerings. This role requires strong finance and analytical skills to address merchant needs and improve their experience with Adyen's financial products.

Financial ServicesFinTechMobile AppsMobile Payments

Culture & Values

Responsibilities

Be the first point of contact for our merchants and commercial teams for financial related issues. This means reactive/proactive communication in English with our merchants both via email and on the phone

Educate and advise our merchants’ financial teams on how to best gain value from our platform, products and features

Receive and analyze merchant pain points and work closely with Adyen’s Finance Product and Development teams to improve or build new products to facilitate merchant’s operations

Qualification

Financial products knowledgeFinanceAnalytical skillsMS Excel proficiencyBankingFintech experienceCommercial sensibilityDecision making under pressureDealing with ambiguity

Required

You have at least 3 years of experience, with exposure to financial products (issuing, business accounts, capital/business financing) within a banking or Fintech environment

You have strong finance and analytical skills and can easily get familiar with our internal accounting systems

You have a strong commercial sensibility and are not afraid of being in direct contact with our merchants

You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests

You've had previous exposure to environments rich in uncertainty and you show a resulting track record of successfully dealing with ambiguity

You have advanced level of proficiency with MS Excel