ValidaTek, Inc. · 3 months ago
Senior Program Manager - IT Services
Brunswick, GA
Full-time
Onsite
Senior Level, Lead/Staff
$96K/yr - $159K/yr
10+ years expValidaTek, Inc. is a company that modernizes IT services to address critical challenges for federal agencies. They are seeking a dynamic Senior Program Manager to oversee DHS IT program operations, ensuring successful program implementation and service delivery while managing large teams and maintaining customer satisfaction.
Information Technology & Services
Responsibilities
Lead, manage, and guide the effective execution and management of intricate federal IT projects
Provide support to federal customers, IT governance boards, change control boards, and partner organizations, assign resources to programs ensuring staffing requirements are met, establishes program objectives, and monitors progress to achieve effective Service Level Agreements (SLAs) to include response/resolution times, and performance metrics
Manage program budget to reach customer objectives, revenue, cost, and profit targets
Manage and communicate ongoing changes in tasks, goals, or performance to government customers and corporate leadership
Participate in client meetings, contract finalization, and development of requirements and specifications
Prioritize, track, and manage a portfolio of IT projects ensuring deadlines are met
Monitor progress and adjust schedules and resources to meet key goals
As the primary liaison with program sponsors, customers, and other stakeholders, identify and minimize risks and issues; escalate and mitigate to customer and corporate satisfaction
Establish and maintain a repository of projects, project management life cycles, and systems development life cycle artifacts, policies, processes, requirements, and test results
Actively engage in the advancement of IT service management practices to effectively administer an enterprise-wide IT Services portfolio and facilitate enhancements in methodologies and processes to address areas identified for performance improvement
Act as the core hub for the document control of project information, setting up and managing repositories of project management life cycles, systems development life cycle artifacts, policies, processes, requirements, and test results
Ensure all products and services adhere to cutting-edge information security standards compliant with CISA, FISMA, NIST, FIPS and EO requirements
Perform comprehensive life cycle cost studies, engage in budget formulation, oversee acquisition management, and execute optimized performance management for system, network, and/or application development, operations, and maintenance
This is not intended to be an all-inclusive list of job duties and responsibilities. Responsibilities and activities may change or be assigned at any time with or without notice
Qualification
Required
10+ years of technical program management in a federal government contracting environment with a track record of successfully managing complex IT projects from initiation to completion, including budgeting, scheduling, and stakeholder management
Outstanding written and oral communication skills and a proven ability to influence decision making while providing white glove customer service
Demonstrated strong people management skills and ability to mentor and manage staff across the scope of the program
Demonstrated experience leading geographically dispersed and diverse technical teams that range from 60 – 80 FTEs
Must possess an active PMP certification
Must be able to pass the DHS background check
Must have a bachelor's degree in business management, engineering, computer science or equivalent work experience
Preferred
Familiarity with supporting the DHS mission or similar agencies
Company
ValidaTek, Inc.
ValidaTek is a premier government IT consulting firm based in the Washington DC area that drives technology transformation and secures mission-critical systems for our federal partners.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Peter Shortsleeves, CPA, MBA, CPCM
Chief Financial Officer
Said Rachidi
Chief Operating Officer
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