Anne Arundel Community College ยท 3 months ago
English Language Learning Intake Assistant
Anne Arundel Community College is dedicated to enhancing educational experiences through diversity and inclusion. They are seeking an English Language Learning Intake Assistant to support the ELL team in assessing and registering students for funded courses, managing inquiries, and maintaining student records.
Higher Education
Responsibilities
Completes various intake and assessment functions
Assists with front desk operations, including communicating with students by phone, text, and email to provide program information, reminders, and attendance follow-up
Managing inquiries via phone, email, and walk-ins
Reports assessment event attendance and support requirements to the ELL Program Coordinator or ELL Assistant Director
Assists students with Continuing Education & Workforce Development Request for Registration process
Represent the department at community events, as needed, to promote programs and contribute to recruitment efforts
Prepare materials for assessment sessions, including ordering supplies, making copies, organizing test booklets, and ensuring secure storage of test materials and student records
Proctor student assessment in accordance with CASAS training standards
Maintain accurate student records by entering contact information and test scores into rosters and databases
Respond to staff and instructor inquiries regarding student enrollment and testing information
Assist with collecting and distributing class sign-in sheets, verifying student eligibility for placement and testing, and monitoring attendance with follow-up as needed
Attends bi-weekly ELL Team Updates and ELL-AE department meetings when available
Qualification
Required
High School Diploma
Reliable transportation to support assessments across the county
Fluency in Spanish
Working knowledge of Microsoft Excel
Willingness to successfully complete CASAS eTest and TOPSpro online trainings if not already certified
Ability to work flexible schedule, including daytime and evening hours
Experience managing basic administrative duties in a professional office setting
Strong customer service and problem-solving skills
Ability to work with minimal supervision
Agree to and pass a Background Check
Preferred
Associate's degree
Experience or trained with CASAS paper or electronic testing
Company
Anne Arundel Community College
Anne Arundel Community College is a school in Arnold.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-04-10
Maryland Daily Record
2025-04-04
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