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Ilitch Companies · 3 months ago

Franchise Business Consultant-Latin America & Caribbean

Miami, FL

Full-time

Onsite

Mid Level

4+ years exp

Ilitch Companies is a dynamic organization that values the growth of its colleagues and invests in their future. They are seeking a Franchise Business Consultant for the Latin America & Caribbean region to support franchise owners in achieving operational excellence and improving profitability through effective training, financial analysis, and market insights.

Food and BeverageHospitalityTravel

Responsibilities

Serves as liaison between corporate departments and franchise owner and candidates requesting consideration to become franchisees for assigned markets

Establishes and maintains effective working relationships with corporate departments such as company operations, marketing, real estate, finance/accounting and human resources, to ensure integration of business functions

Provides support to franchisees and candidates requesting consideration to become franchisees in site development, training, operations, marketing, financial services, and overall understanding of the company

Oversees and reports on any changes to the market conditions of assigned region, such as, site selection, competition, activities of store LSM and nearby competitors, and external changes (traffic, urban area, etc.). Makes recommendations to improve upon any change in the market condition

Assists franchisees and candidates requesting consideration to become franchisees, in reviewing business plans

Analyzes and interprets financial data to identify areas of improvement or development and to assess the effectiveness of operations development

Provides effective training and communications to franchisees and their staff, on an ongoing basis, to help support customer satisfaction and communicates with candidates requesting consideration to become a franchisee on a regular basis

Guides and enables franchisees on consistently meeting or exceeding all company quality standards by conducting onsite business reviews and operational evaluations. Make recommendations to improve franchise overall success. Provides the appropriate tools as necessary to the franchisees to promptly resolve out-of-specification issues. Continuously guides the franchisee through providing follow-up visit reports documenting highlights of operations, areas of opportunity for improvement and recommendations as necessary

Assists franchisees in the implementation and review of all company related training programs

Maintains appropriate documentation for all assigned franchisees and candidates requesting consideration to become franchisees

Oversee and assists franchisees in coordinating the activities of re-opening, new store grand openings, remodeling, relocating, closing, or operating of a store and informs inquirers of the company procedures

Maintains regular communication with Director to appraise of all pertinent issues

Travel to and within area of support to fully understand market dynamics, isolate new development opportunities, and assist current franchises with their specific needs

Provides leadership and direction to colleagues. Encourages a high level of team spirit and sets a positive example for colleagues and recruits

Assists with training, post-opening training and ongoing training programs as needed

Aids in developing materials and making presentation at special meetings as requested

Assists as needed the sourcing/purchasing, quality assurance, and distribution teams in monitoring product availability, quality, consistency, and distribution efficiencies

Performs other franchise support or recruiting activities as required

Qualification

Franchise management experienceFinancial analysisRestaurant management experienceMS Office SuitePoint of Sale systemTeam building skillsAnalytical skillsFranchisingCommunication skillsProblem-solving skillsDecision-making skills

Required

Bachelor's degree in business, marketing or related field, or equivalent work experience

Four years previous restaurant/retail management experience

Strong relationship, team building and communication (written and verbal) skills

Demonstrated planning, analytical, problem-solving, and decision-making skills

Basic proficiency with the MS Office Suite (notably MS Word, MS Excel, and MS PowerPoint)

Ability to travel by airplane and automobile to visit franchisees and inquirers

Requires mode of transportation to travel locally to office, stores, and/or other company locations

Ability to lift and move up to 55 pounds and the ability to reach and move items from as high as six (6) feet and as low as six (6) inches off the ground

Ability to understand direction, instructions, and product specifications

Little Caesars operation experience (a certified little Caesars training manager or region manager with a proven record of profitability)

Multi-unit management experience

Point of Sale system experience

Knowledge of legal and other issues related to franchising

Company

Ilitch Companies

The Ilitch Companies' family of businesses represent leading brands in the food, sports and entertainment industries, including Little Caesars, Blue Line Distribution, the Detroit Red Wings, Olympia Entertainment, the Detroit Tigers, Olympia Development, Little Caesars Pizza Kit Fundraising Program, Champion Foods, MotorCity Casino Hotel, Ocean Casino Resort, and Tenda.

Founded in 1999

Detroit, Michigan, USA

10001+ employees