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Bon Secours Mercy Health · 3 months ago

Patient Service Representative-Urgent Care-Anderson

Anderson, SC

Full-time

Onsite

New Grad, Entry Level

Bon Secours Mercy Health is dedicated to improving health care quality and safety. The Patient Services Representative will act as the main point of contact for patients, handling referrals, registration, and scheduling appointments while ensuring accurate medical records and providing excellent customer service.

Health Care

H1B Sponsor Likely

Responsibilities

Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner

Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems

Ability to answer internal and external calls in a friendly and helpful manner

Must possess the ability to troubleshoot and resolve problems promptly

Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately

Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients

Other duties as assigned

Qualification

Medical billing proceduresMedical office softwareMedical terminologyICD-9 codingCPT codingBasic computer skillsBasic math skillsProblem-solving skillsCommunication skillsInterpersonal skills

Required

High School Degree or GED (required)

Knowledge of medical billing procedures (required)

Medical office software experience (required)

Knowledge of medical terminology and basic knowledge of ICD-9 and CPT coding (required)

Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner

Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems

Ability to answer internal and external calls in a friendly and helpful manner

Must possess the ability to troubleshoot and resolve problems promptly

Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately

Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients

Preferred

Associates Degree in Healthcare or related field (preferred)

Prior medical office experience (preferred)

Benefits

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

Tuition assistance, professional development and continuing education support

Company

Bon Secours Mercy Health

Glassdoor3.7

Bon Secours Mercy Health is a network of hospitals that serves as a catholic healthcare ministry.

Founded in 2018

Cincinnati, Ohio, USA

10001+ employees

https://bsmhealth.org/

H1B Sponsorship

Bon Secours Mercy Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (2)

2023 (12)

2022 (14)

2021 (10)

2020 (3)