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Red Ventures · 2 hours ago

Site Reliability Engineer | Growth and Transformation

Charlotte, NC

Full-time

Hybrid

Mid Level

$100K/yr - $145K/yr

3+ years exp

Red Ventures is a global portfolio of high-growth companies, and they are seeking a Site Reliability Engineer to ensure their platforms and applications are resilient, scalable, and perform at lightning speed. The role involves working across AWS, GCP, and Kubernetes environments to meet ambitious uptime goals while driving automation and performance improvements.

ContentDigital MediaE-CommerceHigher EducationHome ServicesMedia and EntertainmentPersonal HealthTravel

No H1B

Responsibilities

Ensure system reliability and performance across multi-cloud, multi-region platforms

Build and maintain observability solutions (OpenTelemetry, New Relic, Grafana) for real-time insights

Automate infrastructure and deployments with Terraform and custom tooling

Lead and participate in incident response, troubleshooting issues, restoring service quickly, and driving root cause analysis

Define and manage SLOs/SLIs that hold us accountable to business-critical SLAs

Scale infrastructure capacity to meet growth and traffic demands

Partner with developers to embed reliability best practices into application design and delivery

Manage and optimize Kubernetes clusters across AWS and GCP

Contribute to architecture reviews with a focus on reliability and scalability

Foster a culture of continuous improvement, experimentation, and operational excellence

Qualification

AWSGCPKubernetesTerraformNew RelicGrafanaOpenTelemetryCI/CD pipelinesPythonBashGoIncident responseTroubleshootingChaos engineeringResilience testingLoad balancingDatabase performance tuningCloud securityMulti-region networkingCommunication skillsCollaboration skills

Required

3–5 years in SRE, DevOps, or cloud infrastructure engineering

Strong experience with AWS, GCP, and Kubernetes orchestration

Skilled in infrastructure as code (Terraform)

Proficient in observability and monitoring tools (New Relic, Grafana, OpenTelemetry)

Familiar with CI/CD pipelines, automated deployments, and scripting (Python, Bash, Go, etc.)

Experience maintaining high-availability systems (99.9%+)

Strong grasp of distributed systems, microservices, and scalability patterns

Incident response and troubleshooting experience with a focus on learning from failures

Excellent communication and collaboration skills

Preferred

Certifications (AWS Solutions Architect, GCP Professional Cloud Architect)

Experience with chaos engineering, resilience testing, or load balancing at scale

Familiarity with Salesforce or Adobe ecosystems

Database performance tuning expertise

Exposure to log aggregation tools (ELK, Splunk)

Strong knowledge of cloud security and multi-region networking

Benefits

Health Insurance Coverage (medical, dental, and vision)

Life Insurance

Short and Long-Term Disability Insurance

Flexible Spending Accounts

Holiday Pay

401(k) with match

Employee Assistance Program

Paid Parental Bonding Benefit Program

Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.