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Daymark Health · 3 months ago

Health Partner

Providence, Rhode Island

Full-time

Onsite

Mid Level

$50K/yr - $55K/yr

3+ years exp

Daymark Health is a value-based oncology company redefining the cancer care experience. The Health Partner role involves care coordination, supporting patients and caregivers through navigating medical care and community services, and ensuring quality care delivery through collaboration with the Clinical Operations team.

Health CareMedicalWellness

Responsibilities

Work closely with our Clinical Operations team to support integrated care for Daymark patients

Responsible for care coordination, spending significant time visiting patients and their caregivers (over the phone, virtually over video, at our Hub, or in-home)

Help patients navigate community-based and social services, coordinating medical care with both the internal Daymark team and external providers

Schedule appointments for the patient and their caregiver with community services, their healthcare providers, or other specialists as needed

Guide referrals and make sure the right follow-up actions are taken

Support connecting with providers or resources (e.g., transportation, financial grants, emotional support resources, medical equipment)

Receive patients from engagement and care teams and perform assessments and intake

Collaborate with RN Care Manager to determine need for patients placement in a different program (e.g., lower or higher intensity program)

Partner with the Clinical Operations team to develop patients’ care plans and participate in case conferences to ensure quality care delivery

Provide routine non-clinical education on preventative care topics to patients and address, respond to patients needs, delegate tasks in timely fashion and referral to care team if clinical interventions needed

Use our care facilitation, electronic health record and scheduling platforms as needed to collect data, document patient interactions, organize information, track tasks, and communicate with your team, patients, and community resources

Qualification

Care coordinationCommunity care experienceElectronic health records (EHR)BLS certificationTechnology proficiencyRelational skillsBilingualOrganizational skills