Axia Women's Health · 3 months ago
Patient Service Representative (PSR)
Marlton, NJ
Full-time
Onsite
New Grad, Entry LevelAxia Women's Health is recognized as a Great Place to Work for the fourth consecutive year, with a vision to improve women's health through a caring and progressive community. They are seeking a Patient Service Representative to greet patients, activate patient files, and provide support to both patients and medical staff at their South Jersey Fertility Care Center.
Health CareHospitalMedicalWellnessWomen's
Responsibilities
Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed
Greet patients/visitors and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs
Explain financial requirements to patients; collect and record copays and other monies as required
Perform registration functions for new and existing patients
Schedule patient appointments per guidelines given and finalize patient schedules for previous day
Maintain confidentiality regarding all patients
Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance
Other duties as assigned
Qualification
Required
Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed
Greet patients/visitors and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs
Explain financial requirements to patients; collect and record copays and other monies as required
Perform registration functions for new and existing patients
Schedule patient appointments per guidelines given and finalize patient schedules for previous day
Maintain confidentiality regarding all patients
Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance
Adapt to changing priorities and business needs
Be flexible and not easily flustered
Give great customer service
Work in a fast-paced innovative environment
Focus on what is best for the team over the individual
Work 40 hours per week
Work weekdays between the hours of 6:45 a.m. and 5 p.m., some Saturdays between the hours of 6:45 a.m. and 11:00 a.m. (hours subject to change)
Occasional travel to satellite offices as needed
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire
Applicants must be currently authorized to work in the United States on a full-time basis
Benefits
Full time benefit-eligibility beginning the first of the month after hire
Immediate 401(k) matching contribution with no vesting period
Generous PTO offering with additional time off for volunteering
Choice of multiple medical insurance plans to best meet your needs as low as $8 per pay
Access to Axia providers at little to no cost through Axia’s medical insurance
Axia-paid life insurance, short term and long term disability
Free counseling for colleagues and family members, including parents and parents-in-law
Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more!
Company
Axia Women's Health
Axia Women’s Health provides obstetrics, gynecology, and breast health care services.
Founded in 2017
1001-5000 employees
H1B Sponsorship
Axia Women's Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Audax Private Equity
2021-05-05Acquired
2017-03-01Private Equity
Leadership Team
Kyle Snook
Chief Executive Officer
Recent News
Seattle TechFlash
2025-08-04
2025-07-15
Company data provided by crunchbase