ServiceNow · 3 weeks ago
Pricing Strategy Manager
ServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers worldwide. The Pricing Strategy Manager will lead and advise on strategic pricing and packaging recommendations to drive growth, partnering with leadership to develop monetization strategies and operationalize these strategies across various departments.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Partner with Product Pricing Strategy leadership to develop monetization strategies across ServiceNow’s product portfolio informed by customer segmentation, data-driven insights, market dynamics, and strategic objectives
Partner on key initiatives such pricing model updates, evaluating packaging decisions and product promotions
Using qualitative and quantitative market insights and drivers, develop future-facing pricing and packaging models that capture the monetization potential from emerging trends, such as AI
Define, track and measure product pricing KPIs and identify actionable decision insights to improve pricing and packaging strategy
Manage key stakeholders and drive alignment on pricing and packaging changes
Operationalize monetization strategies, working cross-functionally across product management, operations, sales, marketing, finance, and legal
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
5+ years of experience in enterprise technology industry across pricing, sales strategy, business operations and/or product strategy
3+ Years of Pricing Strategy, Product Management, GTM or Business Strategy experience in a technology or consulting firm
Strong proficiency with synthesizing large data sets with Excel and other BI tools
Experience applying value-based pricing theories and analytical methodologies
SaaS/PaaS business knowledge with the ability to understand and model the tradeoffs of GTM pricing and monetization decisions
A framework or process by which to make decisions. At times, will need to make decisions quickly and often with incomplete data
Expertise in designing pricing or marketing surveys such as conjoint analyses, A/B testing or equivalent
Deep understanding of your target users and are adept at understanding their problems and arriving at elegant solutions to those problems
An Effective Influencer/communicator and are highly effective in securing buy-in on pricing/monetization strategies from executives and leaders across the business
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
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