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San José State University · 1 day ago

Donor Relations and Stewardship Analyst

San Jose, CA

Full-time

Onsite

Mid Level

$5,537/mo - $10,014/mo

4+ years exp

San José State University is seeking a Donor Relations and Stewardship Analyst who will support the university's stewardship initiatives and contribute to donor recognition and retention. The role involves administrative tasks, donor communication, and maintaining relationships with donors to ensure alignment with the university's goals.

Education

No H1B

Responsibilities

Support the preparation and completion of the annual Endowment Impact Report and annual Scholarship Impact Report

Assist in the creation and management of campaign and ad hoc stewardship reports and donor communications

Help draft content for donor communications, including thank-you letters, gift acknowledgements, digital stewardship, emails, briefings, and recognition materials, based on existing templates. Ensure all templates and materials are up-to-date, accurate, and consistent with university and campaign brand templates

Support project leads, partners, or vendors with content research, videography logistics, graphic and digital content creation

Collect and organize content that highlights philanthropic engagement across campus. Support the Director in making recommendations for relevant content and story ideas for donor-facing materials

Maintain the donor acknowledgment program, making recommendations for its continued growth and relevance

In collaboration with the Director, implement and maintain a tracking system for an inventory of named spaces and naming opportunities across campus

Track donor gift inventory, ensuring accurate records, timely reordering, and annual updates to maintain a fresh selection of appreciation items

Serve as the first point of contact for the Donor Relations and Stewardship team, providing outstanding customer service via phone and a shared inbox

Track team project requests and deliverables, ensure team members and key partners meet deadlines and requirements

Manage student assistant schedules and project task lists

Assist with special projects and university events as needed

Ensure University Advancement and Tower Foundation's web presence is accurate and current

Qualification

Donor relationsFundraising strategiesProject managementGoogle SuiteMicrosoft Office SuiteCustomer serviceCommunication skillsAttention to detailTeam collaborationIntegrityConfidentialityOrganizational skillsFlexibility

Required

A bachelor's degree and/or equivalent training

Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

Proficiency at supporting and participating in stewardship and donor relations within advancement services, fundraising operations or related fields

Knowledge of clear, audience-appropriate communication practices for students, faculty, staff and external partners

Strong oral and written communication skills

Ability to work as part of a collaborative team

Unquestionable integrity and commitment to professional ethics

High level of initiative, attention to detail, and organization skills

Ability to responsibly handle sensitive and confidential information with discretion

Skilled in successfully managing multiple projects on tight deadlines and under pressure in a dynamic and open environment

Ability to define problems, gather data, establish facts, and draw valid conclusions

Proficient in Google Suite and Microsoft Office Suite and ability to utilize fundraising database programs, and learn new tech platforms for project management

Ability to be flexible

Excellent customer service and public relations skills

Knowledge of the principles and practices of fundraising in higher education

Ability to identify, cultivate, solicit, and steward funding prospects

Ability to develop and implement effective fundraising strategies

Ability to work effectively with faculty, staff, students, alumni, and other constituents

Excellent organizational skills, with the ability to juggle multiple projects with high efficiency and with overlapping deadlines; capable of finding solutions and making sound decisions in high-pressure situations

Ability to recall, recognize and communicate interrelated information pertaining to university benefactors and prospects

Competent computer skills including Google Workspace, Microsoft Power BI, Excel, and PowerPoint and generative AI

Knowledge of current terminology, resources, and trends in philanthropy and higher education, including philosophical and practical bases of institutional advancement research methods

Meticulous attention to detail and follow through

Ability to handle sensitive and confidential information appropriately and with discretion

Ability to quickly learn and apply a variety of state, federal, CSU and SJSU policies and procedures

Ability to communicate with constituents in a professional and respectful manner