Flagright · 4 months ago
Product Operations Analyst - Vilnius
United States
Full-time
Remote
Entry Level
1+ years expFlagright is an early-stage startup focused on combating human trafficking and financial crimes. They are seeking a Product Operations Analyst to analyze data, gather insights, and improve user experience while collaborating with stakeholders and customers to enhance product functionality.
ComplianceFinancial ServicesFinTechFraud DetectionInformation Technology
No H1B
Responsibilities
Analyze data and gather insights to identify trends, patterns, and opportunities for enhancing functionality and user experience
Participate in customer meetings to identify customer requirements and pain points to scope new features and improvements
Participate in customer channels to announce new features, identify issues, keep customers updated regarding their queries and ensure a positive customer experience
Work closely with stakeholders to gather requirements, prioritize feature enhancements, and translate customer needs into actionable product requirements
Assist in creating comprehensive documentation, training materials, and product guides to facilitate seamless onboarding and usage of the product
Conduct periodic check-in meetings with customers and guide them through the product to ensure better understanding and ease of use
Identify process gaps and propose innovative solutions to optimize operational efficiency and effectiveness
Contribute to the overall operational excellence of the product by streamlining workflows and implementing best practices
Collaborate with engineering teams to drive product enhancements, bug fixes, and ensure timely delivery of product updates
Monitor key performance indicators (KPIs) to assess the success and impact of product operations, making data-driven recommendations for improvement
Continuously evaluate user feedback, conduct user research, and incorporate insights to enhance the product's usability and customer satisfaction
Qualification
Required
The candidate must be based in Vilnius and authorized to work in Vilnius without sponsorship. Please note that visa sponsorship is not supported
This is a hybrid position where you will work remotely on Monday and Friday
1-3 years of experience as a Product Operations Analyst or a similar role
Excellent written and verbal communication skills in English are essential for effective customer interactions
Proficiency in using data analysis tools and techniques to identify trends, patterns, and opportunities for optimizing product operations
Familiarity with product lifecycle management principles and methodologies
Experience working with cross-functional teams, such as product management, engineering, marketing, and customer support
Knowledge of product management frameworks and methodologies is desirable
Familiarity with project management tools and software for planning, tracking, and collaborating on projects
Demonstrated ability to work independently, take ownership of tasks, and meet deadlines consistently
Continuous learning mindset, keeping up with industry trends and best practices in product operations and management
Travel flexibility for customer meetings or team gatherings, as needed
Preferred
Understanding of anti-fraud, anti-money laundering, or compliance domains
Previous experience in a product-focused role within the fintech industry
Ability to communicate effectively with internal stakeholders and customers to understand their needs and translate them into product requirements
Understanding of financial data security and privacy regulations, such as GDPR or PCI-DSS
Familiarity with risk management principles and methodologies, specifically related to product operations
Understanding of sanctions screening processes and familiarity with industry-standard sanction lists
Knowledge of data privacy regulations and practices related to handling sensitive financial information
Familiarity with customer support systems and workflows to ensure smooth integration of product operations with customer service processes
Experience with implementing and optimizing key performance indicators (KPIs) to measure the success and impact of product operations
Ability to stay updated with industry trends and advancements in fintech, product management, and operational excellence
Benefits
Get equity from day 1 at a Y Combinator startup.
Do something meaningful; help stop human trafficking, money laundering, and terrorism financing.
Work alongside a highly competent, top-tier team, including professionals from Y Combinator, ex AWS, Twilio, and Palantir.
Great career development opportunities in a fast-growing early-stage startup.
Enjoy a low-bureaucracy environment, minimal meetings, and an asynchronous communications culture.
Experience an international work culture in a flat organizational structure.
Company
Flagright
Flagright delivers AI-native transaction monitoring and AML compliance solutions through its highly customizable, API-first platform.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$7.6MKey Investors
Frontline VenturesMoonfire Ventures
2025-03-27Seed· $4.3M
2022-07-07Pre Seed· $3.3M
Leadership Team
Baran Ozkan
Co-Founder & CEO
Madhu G Nadig
Co-Founder & CTO
Recent News
2025-11-04
2025-10-29
Company data provided by crunchbase