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Planned Parenthood of Wisconsin, Inc. · 3 months ago

Bilingual Health Care Assistant Float

Milwaukee, Wisconsin

Full-time

Onsite

New Grad, Entry Level

$19.75/hr - $24.25/hr

Planned Parenthood of Wisconsin, Inc. (PPWI) is the largest and most trusted reproductive health care provider in Wisconsin, serving over 60,000 patients annually. They are seeking a Bilingual Health Care Assistant Float to assist patients seeking sexual and reproductive health care by providing medical and administrative support to ensure efficient clinic operations.

Hospital & Health Care

Responsibilities

Performs front office duties including greeting and registering patients, answering phones, making appointments, verifying third party insurance, enrolling patients in third party payor sources (public and private) and collecting patient fees

Interviews, educates and documents patient history in EHR in compliance with agency policies and procedures. Obtains necessary signatures on consent forms

Assists clinical staff during exams and procedures in addition to providing patient support

Prepares and cleans exam and procedure rooms as well as medical equipment consistent with agency standards. Maintains knowledge of equipment operations

Assists with management of medical supply inventory and equips rooms with necessary supplies to provide high quality efficient healthcare

Performs and documents laboratory tests and results including, but not limited to urine pregnancy testing, hemoglobin, HIV testing, point of care urinalysis and Rh testing. Alerts licensed staff to abnormal results. Maintains appropriate laboratory records. Prepares specimens for external laboratory analysis

Performs vital signs, IM injections, phlebotomy, IV placement, and pelvic ultrasound under direct supervision of licensed staff

Keeps current on relevant sexual and reproductive health care, community resources, agency protocols, referral procedures and all Planned Parenthood services and programs

Dispenses contraception and medication adhering to Clinician’s orders and frequency tables. Administers ordered medications and or vaccines

Performs quality assurance activities. Follows laboratory requirements as defined in Planned Parenthood Federation of America (PPFA) and PPWI Medical Standards and Guidelines

Complies with all safety and emergency policies and procedures

Performs other duties as assigned

Qualification

Electronic Health Records (EHR)Medical Assistant CertificationBilingual English/SpanishCustomer ServiceTime ManagementAttention to DetailCultural SensitivityCPR CertificationEffective CommunicationTeamworkConfidentiality

Required

Must be committed to providing excellent customer service and support the vision and values of Planned Parenthood of WI

Support for the mission of PPWI and it's commitment to a culture of diversity, equity, inclusion and belonging

Must be sensitive to cultural and ethnic differences among staff and patients and be able to relate to diverse communities

Committed to providing non-judgmental, patient centered care to ensure highest level of patient satisfaction

Demonstrates organization and time management skills to manage a variety of tasks effectively

Ability to communicate clearly and effectively with patients, staff and other external parties in a courteous and friendly manner in person and over the phone

Accuracy and attention to detail is essential

Effective written and verbal communication skills

Ability to read and implement written and verbal instructions

Ability to work independently and as a team member

Ability to handle sensitive information in a confidential manner

Some positions require bilingual English/Spanish skills

CPR certifiable

High school diploma, GED or equivalent

Preferred

Experience in electronic health records (EHR), electronic practice management (EPM) system, Office 365, and Microsoft Office Products preferred

Certification from an accredited medical assistant technical program is preferred

Experience in reproductive health, family planning, obstetrics, gynecology or related medical/surgical experience is a plus

Benefits

Company contribution toward medical insurance deductible

Generous Paid Time Off

11 Days of Holiday Pay

Immediate 401(k) Vesting with up to 6% company contribution

Paid Parental Leave

Tuition Assistance

Public Service Loan Forgiveness Program

Company

Planned Parenthood of Wisconsin, Inc.

Safe, Healthy, Strong Since opening in 1935 with one small clinic in Milwaukee run by a group of volunteers, Planned Parenthood of Wisconsin (PPWI) has grown to be Wisconsin’s largest and most trusted reproductive health care provider.

Founded in 1935