Crunchyroll · 1 day ago
Software Engineering Manager, Account Services
Los Angeles, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$180K/yr - $225K/yr
10+ years expCrunchyroll is a leading platform delivering anime and manga content to a global audience. The Software Engineering Manager, Account Services will lead a team responsible for developing and maintaining account services, ensuring a secure and seamless user experience across various platforms.
Subscription ServiceVideo
Responsibilities
Lead the Account Services Team responsible for building and maintaining account services at massive, multi-million user scale
Oversee the development and operation of secure, reliable–sign-up, login, and profile management services—the “front door” to our ecosystem
Ensure seamless user experiences across multiple platforms, including web, mobile, living room devices, and game consoles
Drive technical excellence, scalability, and security in all account-related services to support our fans worldwide
Lead and mentor a team of engineers to ensure the adoption of best practices, architectural standards, and scalability fostering a collaborative and high-performance work environment
Run the day-to-day operations of the engineering team, including managing scrum ceremonies such as grooming, sprint planning, daily stand-ups, and retrospectives
Work with product and leadership to define and execute the development roadmap for aligning with business objectives and customer needs
Work closely with stakeholders and cross-functional teams to understand requirements, gather feedback, and communicate project progress and status updates to deliver high-quality solutions
Manage project timelines, resource allocation, and budgeting to ensure timely and successful delivery of projects
Conduct regular one-to-one meetings with team members to provide feedback, support their career development, and address any challenges or concerns
Monitor team performance and productivity, identifying areas for improvement and implementing strategies to optimize efficiency
Stay informed about industry standards, regulations, and security practices related to subscriptions and payments processing
Collaborate with the DevOps team and other engineering managers to improve the efficiency of the entire engineering team like improve deployments and monitoring of cloud-native applications
Participate in hiring and onboarding processes to attract top talent and build a skilled engineering team
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or a related field
10+ years of engineering in building cloud-native applications, with a strong focus on backend development and microservices architecture
3+ years of experience in managing engineering teams
Proficiency in programming languages such as TypeScript, Go, Java, Python, and experience with modern frameworks and technologies
Strong understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and experience in building scalable, reliable, and secure cloud-native applications
Experience weighing specific technical tradeoffs to maximize impact for effort with a keen attention to foresee long-term product goals and define a roadmap
Excellent verbal, written communication, with the ability to collaborate with cross-functional teams and partners
Benefits
Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
Flexible time off policies allowing you to take the time you need to be your whole self.
Generous medical, dental, vision, STD, LTD, and life insurance
Health Saving Account HSA program
Health care and dependent care FSA
401(k) plan, with employer match
Employer paid commuter benefit
Support program for new parents
Pet insurance and some of our offices are pet friendly!
Company
Crunchyroll
Crunchyroll is a video service provider for Japanese animated productions and Asian media services. It is a sub-organization of Ellation.
1001-5000 employees
H1B Sponsorship
Crunchyroll has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (15)
2023 (6)
2022 (8)
Funding
Current Stage
Late StageTotal Funding
$26.8MKey Investors
Otter MediaTV Tokyo
2020-12-09Acquired
2015-11-20Series Unknown· $22M
2010-03-25Series Unknown· $0.75M
Leadership Team
Punnoose Isaac
SVP and Head of Center for Data and Insights
Monique Barash
VP, People & Capabilities
Recent News
Android Headlines
2026-01-06
Company data provided by crunchbase