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Reformation · 3 months ago

Senior Accounts Receivable Specialist

Los Angeles, CA

Full-time

Onsite

Mid, Senior Level

$60K/yr - $80K/yr

5+ years exp

Reformation is a global brand dedicated to sustainable fashion, aiming to be Climate Positive by 2025 and Circular by 2030. The Senior Accounts Receivable Specialist will oversee the full receivables cycle, focusing on collections, chargeback management, and reconciliation processes to support cash flow in a dynamic retail environment.

E-CommerceFashionManufacturing

Responsibilities

Lead day-to-day operations of the AR team, including invoicing, collections, and cash application

Monitor and analyze AR aging, proactively addressing delinquent accounts and reducing past-due balances

Manage and reconcile chargebacks, short-pays, and deductions; partner with Sales, Operations, and Supply Chain to resolve disputes and recover funds

Oversee accounting for chargeback write-offs to ensure accurate revenue recognition and compliance with company policies

Manage return-to-vendor (RTV) reconciliations to ensure accuracy of credits, deductions, and supporting documentation

Review customer contracts and vendor agreements to align AR practices with negotiated terms

Prepare and deliver weekly and monthly AR and collection reports, highlighting risks, opportunities, and KPI trends (e.g., DSO, % past due)

Support month-end and year-end close by preparing AR reconciliations, reserve schedules, and audit support

Recommend and implement process improvements and system enhancements to strengthen internal controls and improve efficiency

Provide leadership, coaching, and professional development for AR clerks going forward when the team scales

Qualification

Accounts Receivable ManagementChargeback ManagementReconciliation ProcessesERP Systems NetSuiteERP Systems SalesforceAdvanced Excel SkillsAnalytical SkillsCustomer Relationship ManagementEffective CommunicationTeam Leadership

Required

Bachelor's degree in Accounting, Finance, or related field preferred; CPA or MBA preferred not required

5+ years of progressive AR experience, preferably with 1 year in management or supervisory role

Strong knowledge of chargebacks, return reserves, deductions, and RTV reconciliation in a retail/wholesale consumer products environment

Hands-on experience with EDI invoicing, retailer/vendor portals, and chargeback management systems

Proficiency in ERP/accounting systems (NetSuite, Salesforce, Looker) and advanced Excel skills

Excellent analytical and reconciliation skills with strong attention to detail

Effective communicator with the ability to collaborate cross-functionally (Sales, Operations, Customer Service, Supply Chain)

Comfortable in a fast-paced, high-volume environment with competing priorities

Benefits

Employer-sponsored private medical, dental, and vision insurance

Commuter benefits to help support your travel to and from work

Competitive paid time off policies including vacation, sick leave, and company holidays

Retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds

Access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment

Donate to community efforts on a yearly basis

Clothing discount

Culture events (like our annual Ref Values week and Volunteer Time Off)