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Essent · 2 months ago

Title Insurance Escrow Audit Manager

Coraopolis, PA

Full-time

Onsite

Mid, Senior Level

3+ years exp

Essent Group Ltd. is a Bermuda-based holding company serving the housing finance industry with various insurance and risk management products. The Title Insurance Escrow Audit Manager will assess the quality of title agencies through onsite reviews and audits, ensuring compliance with regulations and operational excellence.

ConsultingInsuranceRisk Management

Responsibilities

Lead onsite reviews and audits of title agencies to assess adherence to risk standards and regulatory guidelines

Develop and enhance agent monitoring protocols, including policies and procedures, QA programs and checkpoints, and audit reporting standards

Support the Director in analyzing and reviewing various risk indicators, performing escrow reconciliation reviews, agent scorecards, and quality assurance

Perform risk-based assessments to prioritize agents in need of review, and prepare and communicate audit schedules

Communicate findings to internal and external stakeholders through reports and presentations, and use data-driven insights to propose solutions to problems and recommend process improvements to strengthen the agency review framework

Lead the process for terminated agents; collaborate cross-functionally to ensure claim exposure is limited and all required termination procedures are completed

Perform other duties as assigned by management

Qualification

Title insurance knowledgeEscrow auditsALTA Best PracticesMS Office SuiteAnalytical skillsCommunication skillsProblem-solving skillsTime managementOrganizational skillsAttention to detail

Required

Bachelor's degree in a related field preferred, or equivalent work experience

3-7 years of relevant title experience

Knowledgeable in real estate closings, title insurance, escrow and underwriting audits, and ALTA Best Practices

Proficient in MS Office Suite: Excel and PowerPoint proficiency are critical to the job function

Excellent written and verbal communication skills; ability to productively interact with peers, customers, and management

Strong analytical, problem-solving, time management, organizational, and planning skills, with strong attention to detail

Maintains flexible hours and work location. On call hours and travel to agent's offices required. Expected travel: extended/overnight 1-2 times per month within the U.S